Hotel Front Desk Receptionist Job at Hyatt Place Sharonville Convention Center, Cincinnati, OH

N05FVjNMbGlDMWh5WVBmeStoOVNLQUYwMkE9PQ==
  • Hyatt Place Sharonville Convention Center
  • Cincinnati, OH

Job Description

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities

•Field customer complaints when necessary
•General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
•Work with the housekeeping staff to ensure rooms are ready for new guests
•Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications

•Working knowledge of Microsoft Office and reservation management systems
•Must have graduated high school, received a GED or equivalent
•Comfortable taking telephone calls and mitigating stressful situations
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
•1+ year of hotel industry experience or related job preferred

Job Tags

Similar Jobs

Core Medical-Perm

Registered Nurse (RN) - Clinic Job at Core Medical-Perm

 ...Job Description Core Medical-Perm is seeking a Registered Nurse (RN) Clinic for a nursing job in Kenosha, Wisconsin. Job Description & Requirements ~ Specialty: Clinic ~ Discipline: RN ~ Start Date: ASAP ~ Duration: Ongoing ~40 hours per week ~... 

Danaher Corporation

HR Business Partner Job at Danaher Corporation

 ...accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.... 

Bilingual Therapies

Special Education Teacher in Bayfield, WI Job at Bilingual Therapies

 ...Description Job Description Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum...  ...serving a diverse student population with individualized learning needs. Responsibilities include: Developing and implementing... 

Private Manufacturing Company

Quality Manager Job at Private Manufacturing Company

 ...Job Description Job Description Were looking for a detaildriven, proactive Quality Manager to lead our quality assurance programs, strengthen our processes, and ensure our products/services consistently meet internal standards and customer expectations. This role... 

Syntricate Technologies

SQL Server Developer Job at Syntricate Technologies

 ...planning of deliverables Responsible for providing technical support to different business modules Review of all code being deployed Weekly technical support for any business related queries Sync up activities with offshore team and status updates 8+ Year experience