Date Posted: 10/15/2024
Requisition Number: 8069
Location: CHA Everett Hospital
Work Days: Mon - Friday 3p-9:30p
Category: Clerical and Administrative Support
Department: Psych West 2
Job Type: PT20Plus HPW
Work Shift: Evening
Hours/Week: 30.00
Union: Yes
Union Name: SEIU 1199
DEPARTMENT DESCRIPTION:
West 2 is a 22 bed acute care for Adults ages 19-64 on a behavioral health unit. The unit is dedicated to providing exceptional care to people in our community with mental health and substance abuse illness. We established a philosophy of caring for patients who need mental health services with kindness, respect and dignity, while we provide them with a supportive environment and treatment to help them heal. Our program is dedicated to depression, bipolar disorders, post-traumatic stress disorders, substance abuse and psychotic diagnoses. Our primary objective: we work to help our patients get better so they can live better lives.
Summary:
Within the established hospital and departmental policies and procedures, perform various clerical and administrative support duties in Nursing Service Units. Essential job functions are focused on customer satisfaction, management of patient data, teamwork, and coordinating unit activities.
Responsibilities:
Customer Satisfaction:
• Answers telephones in a timely and professional fashion
• Schedules patient appointments
• Greets and interacts with patients and visitors in a friendly and courteous manner.
• Complies with HIPAA policies and procedures
Management of Patient Data:
• Accurately transcribes and processes orders per established procedures
• Takes accurate messages and refers to appropriate person
• Records vital signs in appropriate clinical sheets
• Takes discharge charts apart, assembles new charts, and maintains chart with appropriate records and forms
• Assembles and updates patient roster, daily worksheets and dietary charge sheets. Changes CSS cards every other day. Provides name identification on patient doors and medication drawers.
• Prepares necessary requisitions for diagnostic tests and delivers requisitions to appropriate areas.
• Processes charts for patients, checks for completeness (notes, signatures, etc.), reports incomplete charts to charge nurse.
• Processes unit based charges per established procedure
• Communicates with Admitting in a timely fashion to keep patient information as accurate as possible.
Teamwork:
• Assists in transporting of supplies, non-narcotics, and lab specimens as needed.
• Follows abuse policy.
• Communicates effectively with all members of the healthcare team.
• Coordinates Unit Activities
• Checks refrigerator temperature and eye wash station
• Orders required stock and supplies.
• Maintains work area in a clean and orderly condition.
MINIMUM QUALIFICATIONS:
Other information:
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
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