Job Description
(Pool) Temporary Office Support Southern Oregon University
POSITION SUMMARY: Pooled Recruitment: By applying to this pool, applicants are not applying for a specific position. By applying, qualified applicants will be considered for Temporary Office Support appointments that may become available at Southern Oregon University on an as-needed, part-time, and limited-duration basis. The appointment varies in classification, salary, and length (not to exceed 1040 hours within a 12-month period), and provides varying levels of general office, clerical, and secretarial support.
Applications will be kept on file and qualified applicants contacted by the respective hiring department for an interview. Applicants may withdraw their application from the pool at any time. This pool may be refreshed annually and interested applicants must reapply for continued consideration.
For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or call 541-552-8553.
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Job Family Group: Support Staff - Hourly
Division/Department: Varies
Compensation Range (if applicable): $15.58 - $16.19 per hour
FLSA Status: Non-Exempt
Appointment Basis: Temporary/Limited Duration
Time Type: Part-time
Benefits Eligible: No
Renewable/Non-renewable/Grants/Limited Duration: Non-renewable/Limited Duration
This position must possess and maintain a current, valid Driver License: No
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Lead Work/Supervisory Responsibilities: No
Remote Work Type: On-campus
Visa Sponsorship: This employer will not sponsor applicants for visas.
POSITION DESCRIPTION: Type of office/administrative position may vary. Intended position summaries are as follows:
OFFICE ASSISTANT (OA): Performs a limited range of routine clerical/secretarial tasks in direct support of campus, department, or unit programs and operations. Employees in this class follow well-defined, established work methods, procedures, and guidelines. Direct supervision is provided until tasks are learned, at which time supervision becomes more general.
- Minimum Qualifications (OA) : Completion of courses or training in office technology; OR one year of general clerical experience; OR an equivalent combination of training and experience.
- Duties (OA) : Files and Records - Files documents, records, and reports in proper order; develops, reconstructs, and/or purges files; uses computer to index, locate, and update file information, and provide routine information to students, faculty, staff, and the public; copies/mails records in response to requests; keeps logs; completes forms and records and compiles simple reports and statistics; writes receipts and deposits monies received; receives and prepares permanent records and documents; retrieves information from files, databases, microfilm, and other records; enters data from a variety of source documents to database file, ensuring correction of errors, and may update and maintain database procedures manuals. Typing - Types/word-processes letters, forms, memos, course syllabi, exams, and other material from rough draft or instructions; proofreads documents for general clarity, punctuation, grammar, spelling, capitalization, and typing errors; may compose simple responses to routine correspondence; completes forms with information from clearly indicated sources. General Office Support - Answers phones, takes messages, and/or routes calls; responds to routine questions about programs or services; greets visitors and directs to appropriate location and/or staff person; mails relevant information in response to inquiries and requests; delivers, picks up, and processes incoming/outgoing mail; makes copies; reserves meeting rooms; performs simple maintenance on office equipment and refers maintenance problem to service technician.
OFFICE SPECIALIST 1 (OS1): Performs a broad range of clerical/secretarial and records processing activities, which require independent judgment and initiative in the application of business operations, policies, procedures, and office technology. Typical work assignments may include varying amounts of record/document processing, file maintenance, volume word-processing, mail handling, public contact/information dissemination, and basic bookkeeping. Incumbents determine the work methods and procedures used to complete assignments.
- Minimum Qualifications (OS1) : Completion of courses or training in Office Technology; OR one year of general clerical experience which included typing, word processing, or other generation of documents; OR an equivalent combination of training and experience.
- Duties (OS1) : General Office Support - Types a wide range of documents (e.g., letters, reports, memos, forms) from draft or general instructions; in writing or verbally responds to inquiries, requiring general knowledge of institution operations; reads, sorts, and distributes incoming mail; organizes and maintains filing systems; files information in policy, procedure, and other manuals; schedules appointments for office/department staff; makes travel and meeting arrangements; photocopies documents; prepares itineraries and agendas; takes minutes at meetings; prepares expense claims; maintains attendance and other personnel and payroll records for the work unit; maintains supervisor's calendar; orders office supplies, maintains inventory, and ensures maintenance of office equipment. Record Processing - Examines applications, forms, and other documents; reviews documents for accuracy and completeness; compares data on documents with hard copy or database record; adds, deletes, or changes information to maintain accurate, complete, and current information; exercises judgment in determining actions necessary to obtain missing information or to correct information; contacts students, faculty, staff, other agencies, or the general public via phone, FAX, e-mail, or letter to obtain information to complete processing of documents; performs arithmetical computations to recheck others' calculations or to compute charges, fees, or interest using established formulas; using current technology, enters data into a database, BANNER, FIS, web page or other system; collects data for reports or surveys; purges records according to retention schedules. Word-processing - Word-processes on a production basis reports, manuscripts, grant proposals, exams, tests, and statistics from rough draft or general instruction; uses standardized formats to set up documents according to instructions or established procedures; proofreads documents for general clarity, punctuation, grammar, spelling, capitalization, and typographical errors. Information and Assistance - Responds to phone, FAX, e-mail, letter or in-person inquiries from students, faculty, staff, and the public about specific institution, department, or program information and services; directs inquiries as necessary; explains or clarifies rules, processes and procedures; provides information about services available; receives/routes incoming calls. Bookkeeping - Receives, matches, and consolidates source documents such as journal vouchers, invoices, packing slips, and receipts; sorts, batches, and totals input documents for entry into an accounting system; posts and balances entries to accounts and subsidiary ledgers, such as receivables and payables; reviews timesheets and prepares payroll; prepares vouchers, allocates routine charges and credits to the appropriate account, assigns account codes within area of assignment; extracts requested information from accounts for periodic and special reports.
OFFICE SPECIALIST 2: Performs a wide range of office support, technical, and minor administrative or business-related tasks in support of campus programs or operation of a remote or stand-alone unit or department within an office context. Assignments or technical functions may involve the use of numerous guides, instructions, regulations, manuals, and/or precedents. Duties are performed independently and often involve the completion of varied and unrelated assignments, which the employee has exclusive or near exclusive control.
- Minimum Qualifications (OS2) : Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR an Associate's degree in Office Occupations or Office Technology; OR graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
- Duties (OS2) : Secretarial/Administrative - Along with generalist functions, typical tasks may include, conference planning and coordination, including arranging for dates, speakers/presentations, facilities, publications/advertising, conference materials, and registration procedures; report completion, including data gathering, review, analysis, and providing recommendations; authoring initial or revised manuals related to unit or department programs or services, including writing, editing, proofing, and completing final drafts; coordinating program process/document flow from inception to completion (e.g., admission and tracking of students through a graduate program); creating/designing electronic and/or hard copy materials (e.g. web pages); making presentations to students, faculty, staff and/or the public; and coordinating academic/staff searches. Record Processing/Technical - Along with generalist functions, typical tasks may include reconstructing account transactions (showing charges, payments, and adjustments) and resolving problems, reconciling accounts (e.g., departmental/grant accounts), and tracking errors through FIS or a 'shadow' accounting system; processing specialized records requiring reference to numerous guides, regulations, instructions, manuals, and/or precedents (e.g., institution personnel files, financial aid files, etc.), reviewing materials for proper completion and accuracy against manual and computer-generated reports. Information and Assistance - Responding to inquiries or requests for specific unit, department, or institution information regarding programs and services; explaining and clarifying rules, processes, and procedures to students, staff, faculty, and the public; providing specialized information about services available. Business Functions - Identifying space and equipment needs; researching and ordering office supplies and equipment, including FAX machines, copiers, computers, and telephone equipment; maintaining inventory and service agreement records; arranging for office building and equipment repairs or services and coordinating office remodeling projects; managing the office budget and projecting personal services, services and supplies, and program budgets for the biennium.
Skills, Knowledge, and Abilities - Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
- Ability to work with a high level of productivity and accuracy/attention to detail.
- Excellent organizational and time management skills.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Ability to adapt to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization.
- Working knowledge, or ability to quickly learn, university infrastructure, policies and procedures.
Physical Demand - Office activities such as sitting /standing in front of a computer for extended periods of time, walking, stooping, bending, answering a phone, and moving up to 50 lbs.
Special Conditions - Must be willing to travel and attend training programs off-site for occasional professional development.
- Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
- Must be able to successfully pass a pre-employment background check.
- Under the provisions of the Fair Labor Standards Act (FLSA), this position classification is defined as non-exempt and is subject to overtime regulations.
- The person holding this position is considered a 'mandated reporter' under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the 'Clery Act'), requires that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on use, possession and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR)can be accessed at the following link:
. A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call 541-552-6258, or email clerycoordinator@sou.edu .
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SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon ( ) and the Confederated Tribes of Siletz Indians ( ) are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We [you may say I or the name of a program/department] encourage YOU to learn about the land you reside on, and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the 'Clery Act'), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR)can be accessed at the following link:
. A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call 541-552-6258, or email
clerycoordinator@sou.edu .
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About Southern Oregon University
SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.
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