Job Description

At ISG, a part of the Nectar family, we believe learning is a uniquely human experience. Teaching and learning require empathy and compassion to be effective, engaging, and inclusive. We are committed to putting people at the center of education and enhancing human connections as the world continues to innovate.

At Nectar, our values are:

• Ingenuity – We enjoy solving problems and finding creative, effective solutions.
• Kindness – We are always friendly, generous, and considerate in our actions.
• Curiosity – We are driven by a strong desire to continuously learn.
• Collaboration – We find value in working together and supporting others.
• Professionalism – We uphold expertise, quality, care, and honest communication.

ISG, a division of Nectar Inc., is seeking a Placement Coordinator to establish partnerships with physician assistant program sites, ensuring that students successfully complete their clinical rotations. The Placement Coordinator plays a crucial role in developing relationships with clinical placement sites where students gain hands-on experience in their field.

Our priority is always the relationships built among students, sites, and university partners to ensure a high-quality clinical experience.

Responsibilities:

The Physician Assistant Placement Coordinator will work solely to contact qualified preceptors and to help with student clinical rotations.

• Cold-calling partners or other stakeholders to help secure a database of qualified preceptors
• Researches new potential preceptors for students to complete their healthcare clinical rotations.
• Communicate with preceptors to set clear expectations for the placement process and to provide updates throughout the process.
• Exhibit professional conduct through all interactions as a representative of the company and the department.
• Achieves Key Performance Indicators (KPIs) related to student placement.
• Adheres to company and university partners' data privacy policies.
• Ensure student success by securing timely clinical placements with physician assistant clinical sites, preventing delays in course progression.
• Manage relationships with existing clinical partners to ensure successful experiences for all students.
• Maintain knowledge of university partners' curricula and effectively communicate program details to clinical sites.
• Collaborate with university partners to address placement-related concerns and needs.
• Serve as a liaison between the university, clinical sites, and students.
• Research new clinical sites for students to complete physician assistant program rotations.
• Meet Key Performance Indicators (KPIs) related to student placement.
• Provide excellent customer service and maintain professional communication via phone, Zoom, and email.
• Maintain an up-to-date database of clinical sites in multiple online systems while ensuring confidentiality.
• Track and document clinical placement assignments.
• Adhere to company and university data privacy policies

Desired Qualifications and Skills:

• Bachelor's degree from a regionally accredited institution (required)
• 2+ years experience in higher education or social work
• Customer service experience in a metrics-driven environment supporting students 
• Proactive, self-starter with excellent time management skills who will take ownership of their job, and is disciplined to independently plan workflow to meet deadlines
• Proficient in Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Docs, Sheets, Slack), Salesforce, or other field placement software
• Professional and effective communication skills, outstanding customer service background, and highly organized and accomplished at problem-solving in a metrics-driven environment 
• Comfortable communicating and establishing rapport in a professional manner via phone and email

Work Environment

This position is through a virtual work environment. Our employees enjoy the freedom and flexibility of working from home. Even though our teams are spread across the country, we utilize a wide variety of collaborative tools that foster teamwork and community as well as, if not better than, most on-site work environments.

The requirements for success in a virtual work-at-home role include:

• Workspace – Must be able to provide a dedicated, confidential workspace which includes a door that can be closed for privacy
• High-speed internet – Must provide employee-paid, high-speed internet service (5MB or higher connection speed); no dial-up or satellite dish connections
• Must have a working desktop or laptop that is supported by Mac or Windows operating systems

Benefits

ISG, Nectar.inc offers a comprehensive set of employee benefits including a healthcare plan, 401K, paid vacation, and holiday time. As a work-from-home model, the company also provides a technology stipend, flexible hours, and accommodations to ensure a work-life balance. Duties of this position may include working outside of traditional office hours after initial onboarding. 

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Nectar.inc is an equal-opportunity employer committed to fostering a diverse and inclusive workspace, free of discrimination and full of opportunity.

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