Job Description We are seeking an experienced Genesys Cloud IVR Developer with strong hands-on experience in designing and developing IVR call flows across omni-channel environments. The ideal candidate will have deep technical knowledge of Genesys Cloud, integrations, data actions, bot development, and CRM connectivity. This role requires 5 to 8 years of relevant experience with strong analytical, troubleshooting, and configuration skills. Key Responsibilities Design and develop IVR call flows for inbound and outbound voice and chat channels. Create and configure Data Actions and integrations within Genesys Cloud. Integrate CRM platforms such as Salesforce with Genesys Cloud. Build and configure bot flows for inbound channels. Work with Genesys Cloud admin tools to configure platform features. Troubleshoot agent issues and provide Genesys Cloud support. Configure outbound dialer campaigns. Represent call flow logic using Visio diagrams. Utilize basic JavaScript knowledge for understanding or developing scripts.
Must Have Skills:...nAppreciates a well-organized hospital with forward-thinking leadership \nIs excited by amix of medicine: from orthopedic surgeries to acupuncture\nto exotic pets \nFinds joy in a place where laughter, mentorship, and support are part of every\nshift Our Resources:...
...college-preparatory public charter schools educating approximately 3,000 students in grades K... ...s children through the delivery of research-based, rigorous curricula, and clearing... ...Embody and maintain schools values, policies and culture Assume personal responsibility...
TITLE: Mainframe Administrator (JFB)Location: San Antonio, TX ( Hyrbid role )Rate: DOENotes Immediate interview for right candiate W2 ( direct candidate ) are preferredSumamry Ability to perform Mainframe Maintenance tasks including Patches, Security upgrades...
...day - .5 unpaid lunch) = 10-hour work daysContract: 6 months (Possibility of Extension)We are looking for a Senior ERP Developer (PeopleSoft) to join our team. This role will focus on providing daily support for Hendersons HCM and FCM PeopleSoft applications, including...
...by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None...