Job Description We are seeking an experienced Genesys Cloud IVR Developer with strong hands-on experience in designing and developing IVR call flows across omni-channel environments. The ideal candidate will have deep technical knowledge of Genesys Cloud, integrations, data actions, bot development, and CRM connectivity. This role requires 5 to 8 years of relevant experience with strong analytical, troubleshooting, and configuration skills. Key Responsibilities Design and develop IVR call flows for inbound and outbound voice and chat channels. Create and configure Data Actions and integrations within Genesys Cloud. Integrate CRM platforms such as Salesforce with Genesys Cloud. Build and configure bot flows for inbound channels. Work with Genesys Cloud admin tools to configure platform features. Troubleshoot agent issues and provide Genesys Cloud support. Configure outbound dialer campaigns. Represent call flow logic using Visio diagrams. Utilize basic JavaScript knowledge for understanding or developing scripts.
Must Have Skills:...of a partner company. We are currently looking for a National Partnership Development Specialist in United States. This role offers the opportunity to drive strategic partnerships with community colleges and higher education institutions nationwide. You will lead...
ProDrivers is seeking a dedicated Class A Container Truck Driver with a valid TWIC card to join our team. This role is critical in our mission to deliver logistical solutions across various industries, emphasizing safety and compliance. In this position, you will operate...
Hello fellow animal lovers in El Paso, Texas! I'm Thalia, a dedicated pet owner searching for a reliable and caring pet sitter. If you love puppies and have experience in pet sitting, this might be the perfect opportunity for you.I'm looking for someone who can provide...
Job Description Job Description Job Description Bookkeeper/Administrative Assistant compensation: $18 per hour employment type: Part Time... ...the box. Strong interpersonal and organizational skills. Experience to handle multiple tasks in a fast-paced environment as well as...
...p - 11p (Day also availble - 7a-3p) Guaranteed Hours: 37.5 hours per week Job Summary: The Certified Nurse Assistant (CNA) will provide high-quality, compassionate care to residents in a long-term care facility. The CNA will assist with daily living activities...