Welcome Center Attendant Job at Sparta White County Family YMCA, Sparta, TN

N05NVTFMeG5DMVJ3Yi9iNStoNVFLZzk0MWc9PQ==
  • Sparta White County Family YMCA
  • Sparta, TN

Job Description

The Sparta White County Family YMCA in Sparta, TN is a leading nonprofit for youth development, healthy living, and social responsibility, and is committed to making our community stronger. Our ideal Welcome Center Attendant candidate is self-driven, ambitious, and hard-working.

Responsibilities

Membership:

  • Oversee the management of membership records and files. Maintain confidentiality of members files and private information.
  • Resolve issues for members.
  • Ability to retrieve membership information from computer system.
  • Knowledge of membership rates, promotions, and eligible discount groups.
  • Conduct tours responsive to the needs of prospective members; ability to “sell” the Y.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Accurately conducts financial transactions for membership and program fees. Hand out invoices for members with outstanding balances; accountable for all cash collected during shift.
  • In partnership with the Membership Director, process financial assistance applications.
  • Applies all YMCA policies dealing with member services.

Operations:

  • Ensures the security of the facility by scanning all members and enforcing policy regarding visitors.
  • Work with department directors and maintenance/janitorial staff to ensure the entire facility is clean and operationally functional.
  • General understanding of all Wellness Center equipment and an overall knowledge of fitness & wellness.
  • General understanding of all programs and special events.
  • General understanding and ability to communicate safety policies and procedures.
  • Ensuring all members are acting safely, appropriately, and in accordance with the member handbook.
  • Conduct program registration for members and guests.
  • Performs miscellaneous job-related duties as assigned.

Customer Service:

  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Greets members by name and visitors in a positive and professional manner as a representative of the YMCA
  • Have the member’s best interest at heart. Be the guide!
  • Build relationships with members by showing interest in each members well-being, learning member’s names, and accommodating request when possible.
  • Intentionally and continuously strive to promote an inclusive culture that values diversity, strengthens inclusion, and makes members feel welcome.
  • Excellent interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Emotional Labor

  • Passion, enthusiasm, and commitment to the YMCA’s values and mission. Must set a high example of Christian character.
  • Action-oriented, positive attitude, empathetic, and innovative.
  • Personally invested in the long-term well-being of the Y; ambitious long term vision of the Y.
  • Takes pride in the job and injects art and humanity into the position.
  • Must present a professional image, attitude, and demeanor.
  • Must have problem solving, conflict resolution skills, and demonstrate sound judgement and initiative.
  • Team-oriented; dedicated to building positive relationships, trust and influence with teammates. Ability to collaborate effectively.
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.

Qualifications

  • Minimum 18 years age
  • Ability to pass level 2 background screening
  • Computer skills
  • CPR / First Aid (YMCA will provide within 60 days of hire)
  • Child abuse prevention training (YMCA will provide within 60 days of hire)

We are looking forward to hearing from you.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

All shifts,

Similar Jobs

American Bankers Association

Intern, IT Salesforce Applications Job at American Bankers Association

 ...Please note: Internship positions are not eligible for healthcare insurance coverage. **Key Responsibilities**+ Support ABA's Salesforce based Association Management System. + Perform analysis for business and system optimization, report writing, and data quality... 

Rootshell Enterprise Technologies Inc

Servicenow Architect Job at Rootshell Enterprise Technologies Inc

Job Description Job Description We are looking for Servicenow Architect for remote role

WellQuest Living Palo Alto

Summer Audit Data Analyst Intern Job at WellQuest Living Palo Alto

We are seeking an Audit Data Analyst Intern who is passionate about combining auditing with data analytics. This role involves applying data analysis techniques to audit processes, enhancing the effectiveness and efficiency of our audits. As an intern, you will gain hands... 

Provide Locum Tenens

Physician / Internal Medicine / Tennessee / Locum tenens / Nocturnist(Hospitalist /Internal Medicine ) Opportunity -TN Job Job at Provide Locum Tenens

A ProvideLT Client in Tennessee is curently seeking a Board Certified Nocturnist /Hospitalist to Provide Locums coverage ASAP. Will Consider Family Medicine or Internal Medicine Trained Hospital w/ minimum of 2 years recent Hospitalist experience. Assigent schedule is Sundays... 

BRT, Inc.

CDL Class A Regional Tanker Truck Driver Job at BRT, Inc.

 ...carrier, currently seeking REGIONAL Class A Full-Time Tank/Haz Drivers for liquid bulk petroleum deliveries based out of the greater Pittsburgh...  ...: Lube Oil, Additives, Chemicals, Diesel, Latex. ~ Class A CDL with Hazmat and Tank Endorsements. ~1 year of verifiable...