Job Description

Job Description

Job Description

Job Title : Wealth Management Firm Director of Operations

Company Overview:

WealthBuilders Investments is a growing full-service SEC registered investment advisor (RIA). The company offers holistic planning and investment management services to families, business owners, ministries, entrepreneurs, and retirees. Our firm strives to educate and empower investors to align their financial assets with purpose and impact that reflects their values.

Summary/Objective

The Director of Operations is a management, decision-making and leadership role which will oversee the firm’s back-office technology, client reporting process, system integrations, and client experience. This role will interact with the owners and executive team of the firm, as well as be responsible for supervising existing Ops team members and training new hires to the department, as well as being involved in the training process for all new hires; making teamwork a must-have attribute for this position. Focused on streamlining and improving advisor operations, this role is responsible for the day-to-day management of all business operations and client service platforms. This position will maintain an intimate knowledge of technology applications and system integrations, and how they improve workflow efficiency. Ideally, this person will possess a passion for understanding cutting-edge technology solutions, sharing their knowledge with others, and driving change management throughout the organization. The Operations Manager will look for ways to create efficiencies and provide ongoing support and training to ensure the highest level of adoption and efficiency. They will be expected to create and implement policies and procedures around transaction processing and advisory operations and be able to translate them to advisors effectively.

Essential Functions

• Oversee all day-to-day operational activities that support the advisor’s ability to deliver a fantastic client experience

• Ensure all transaction processing follows internal procedures and compliance regulations

• Maintain the complete technology stack, taking ownership and understanding of all tools and their various functions

• Implement new technology solutions to improve efficiency throughout the organization

• Provide ongoing support, supervision, training and development opportunities for team members, offering guidance and informing best practices to build comfort with the tools

• Develop and maintain written standard operating procedures, how-to documents, and workflow

• Create internal and client-facing report packages, using portfolio accounting reports with data

• Monitor and oversee third-party vendor performance as it relates to daily operations

• Ensure complete, accurate and timely delivery of management reports to key stakeholders

• Manage relationships with external vendors and technology providers

• Establish and report on Key Performance Indicators to track and manage success

Position Type/Expected Hours of Work

The Director of Operations will work directly with the executive leadership team of the firm and play a pivotal role in the firm’s growth and sustainability.

This is a full-time position. Workdays and hours are Monday through Friday, 8 hours a day, 40 hours per week. Minimal if any travel.

Company works with Charles Schwab as primary custodian and utilizes technology software vendors including Orion, Redtail, eMoney, and DocuSign.

Required Education and Experience

• Bachelor’s Degree

• Expert-level understanding of Investment Operations, Portfolio Accounting, and Performance Reporting

• Familiarity with transaction processing as it pertains to mutual funds, ETFs, and fixed-income instruments

• General solid IT infrastructure knowledge

• College degree preferred or relevant work experience required

Capabilities

• Experience with a variety of technology platforms and ability to evaluate, learn and integrate new platforms the firm may use

• Ability to work well in a fast-paced team environment

• Desire to be a part of the firm’s relationship building with clients and industry contacts

• Ability to manage multiple tasks and prioritize based on business needs

• Proficiency in navigating various technology tools

• Proven ability to manage staff development and performance

• Excellent in communications with potential and existing clients

• Ability to assist CEO with Human Resource and Compliance functions of the firm.

• Work directly with CEO on special projects necessary for firm growth

Compensation:

· Salary Negotiable Based on Experience.

· Base Salary starting at $100,000-$130,000 plus performance & bonus awards

· Full Benefits including matching 401k plan after 90 days.

Dynamic faith driven investment management company with a team & family focus.

Company Description

Dynamic faith driven investment management company with a team & family focus.

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