Job Description

Parking Valet Lead

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!

Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

JOB SUMMARY: Parking Valet Lead Parks and retrieves guest's passenger vehicles. Assist in the responsibility for the overall operation of the Valet Department on assigned shift.

ESSENTIAL JOB FUNCTIONS:

• Handles all aspects of the valet operation including the Porte Cochere and the valet garage area during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer's problems/complaints are handled in an effective, courteous manner.
• Directly supervises staff on one shift.
• Schedules lunch breaks and maintains employee break records.
• Handles guest complaints and on-site vehicle damage reports.
• Acts as a role model to other employees always presenting oneself as a credit to Caesars and encouraging others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Receives vehicles from guest and fills out parking tickets.
• Parks vehicle in correct area and gives key and ticket to Valet Booth Attendant for filing.
• Retrieves car from area and returns key to guest.
• Handles guests' vehicles safely and cautiously at all times.
• Acts as a role model to other employees and always present oneself as a credit to Caesars and encourage others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

QUALIFICATIONS:

• High school or GED required.
• Must have a valid Louisiana driver's license.
• Previous valet parking experience preferred, but not required.
• Must possess excellent communication skills with abilities to express oneself in a professional, clear and concise fashion.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to work and quickly maneuver inside and outside casino in varying temperatures.
• Must be able to run on level surface, as well as up and down ramps and stairs.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

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