Job Description

Job Description

Job Description

Compass, Inc. , a progressive non-profit organization supporting people with developmental disabilities, is seeking a motivated and detail-oriented Training Coordinator to join our Learning and Development team. This role is ideal for someone passionate about adult learning, compliance, and instructional design. The Training Coordinator will play a key role in delivering high-quality training experiences, maintaining regulatory compliance, and supporting staff development through both in-person and digital learning platforms. If you thrive in a collaborative environment and enjoy managing training systems and content, we invite you to apply. 

Key Responsibilities:

• Monitor and ensure staff training compliance (Mandt, CPR/First Aid, CMT, etc.)
• Administer LMS (iCareManager/Elsevier), maintain accurate and timely learner records in LMS, and troubleshoot access issues
• Conduct in-person and virtual training sessions including Orientation, Mandt, CPR/First Aide
• Assist in developing eLearning modules using Articulate Storyline 360 and other tools
• Coordinate with external trainers and contractors
• Maintain accurate training documentation and support audit processes
• Create and manage training calendars and support company-wide training events

Key Skills:

• Training Compliance & Coordination : Knowledge of DDA regulations, COMAR standards, and audit documentation
• LMS Administration : Experience with Elsevier, iCare Manager, and learner data management
• eLearning Development : Proficiency in Articulate Storyline 360, Canva, and instructional design principles
• Technology Proficiency : Microsoft Office Suite, generative AI tools (e.g., Microsoft Copilot)
• Communication & Customer Service : Strong written and verbal communication; responsive and professional
• Attention to Detail : Accurate recordkeeping, deadline tracking, and quality assurance
• Team Collaboration : Ability to work cross-functionally and support a diverse workforce
• Event Planning : Coordination of training sessions, retreats, and recognition programs

Qualifications:

• 4+ years in training coordination or related field (or Bachelor’s in HR, Education, etc.)
• Familiarity with LMS platforms and eLearning tools
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with generative AI tools such as Microsoft Pilot
• Demonstrated cultural competence and ability to work effectively with a diverse workforce
• Strong organizational and communication skills
• Preferred: Experience in IDD field, professional certifications (PHR, SHRM-CP, APTD)

Benefits:

• Medical, dental, and vision insurance with generous employer contributions
• 401(k) with automatic enrollment and matching up to 5% of salary
• Paid time off and paid holidays
• Professional development opportunities
• On-site gym access, EAP, and voluntary benefits supplemental life, accident and critical illness insurance.

Work Conditions: Hours of office operation are typically 9a-5p but may need to respond to issues before or after work hours. Work location is currently hybrid with 50% remote but subject to change and may require increased office days (Beltsville location) in the future. Must be able to sit for extended periods, bend, pull, push and lift up to 40 pounds (lifting is infrequent.) Must be able to use computers (Microsoft Office Suites), telephones, fax machine, calculator, copier and other office equipment as needed. Must have reliable transportation.

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