Title: Telecom Engineer Duration: 12+ months Location: Vacaville, CA Must-have requirements: MS Teams and MS Teams Telephony migration. Five9 Contact Center. Proficient networking experience. Project Management. OPTIONAL: AVAYA telephony. Duties: Lead/Assist with the migration of Avaya Telephony to MS Teams Telephony solution. Expert with Avaya & MS Teams Telephony, implementations, and administration Expert with supporting remote telecom services to a remote work force. Experienced with Contact Center operations and administration. Experienced with IVR call flows and call routing. Adept and/or proficient with Networking (Routing, Firewall, etc.) Work with other Telecom engineers to design and implement well-integrated products. Technical knowledge and skills: BS or MS in Computer Science or equivalent degree 8+ years of Telecom experience 3+ years of proven technical lead and CCaas experience 3 + years of proven technical lead and UCaas experience Proficiency in Five 9 support, Avaya & MS Teams Telephony, administration, migration 2 + years of proven experience with administering contact center services Adept and/or proficient in Networking. Proficient in Telecom operations, administration, and support. Working knowledge of Windows Strong communication and writing skills. Should be able to write reports using various reports generation tools and languages. Expert knowledge of Server patching (Window and Linux) Prior experience in the insurance industry is a plus. Five 9, Avaya, MS Teams certifications desirable HonorVet Technologies
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About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up...
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The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Microsoft Dynamics 365...