Job Description

Store Manager

At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Why you’ll want to join our team:
• Generous quarterly bonus structure aligned with sales
• Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
• Comprehensive medical, dental, and vision benefits & 401K plan
• Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:
• Owns store P&L, driving income goals through managing sales and expenses
• Leads the team by providing leadership, direction, and continued development
• Hires, trains, and retains the highest quality team members who exhibit our values
• Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
• Ensures all lineup changes and sell thru strategies are executed
• Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
• Ensures the use of world class processes in the store
• Drives high performance culture, focused on the results of a highly functioning team
• Develops others through hands on coaching
• Ensures a deep talent bench by developing internal talent and attracting external talent
• Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
• Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
• Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
• Leads change efforts within the store, conforming to shifting demands and timelines
• Meets store visit expectations set by the Market Leader

What will help you succeed:
• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of retail leadership experience
• Ability to effectively prioritize and adapt in a fast-paced sales environment
• Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
• Proficient using business related technology systems
• Track record of servant leadership; serving others and putting team goals first
• Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
• Proactive approach; identifies and solves problems
• Experience managing change in large and complex environments
• Ability to break down complex ideas and communicate them in simple and easy to understand ways
• Demonstrated ability to coach and develop others to higher levels of performance
• Demonstrated ability to drive results in a leadership role
• Desire to continuously improve

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