Job Description

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.

Akkodis is seeking a Senior Telecommunications and VoIP Engineer for a direct hire role with a client located in Los Angeles, CA/ New York, CA/Houston, TX/ Washington, DC (Hybrid)

Salary: 110k – 149K Yearly

Location: Must be LOCAL to the following offices and able to go onsite for meetings occasionally - LA/NY/DC/Chicago/Houston Area Preferred

Duration: Direct Hire

We have an opening for a Senior Telecommunications and VoIP Engineer.

The Senior Telecommunications and VoIP Engineer provides solutions and support for the Firm and maintains the optimal performance of all telecommunications, Cisco VoIP and Webex systems in a global environment.

In this capacity, the Senior Telecommunications and VoIP Engineer will:

• Perform support for Firmwide/global user moves, adds, changes, deletes and repairs as needed;

• Assist with installation, configuration, maintenance, capacity planning and upgrading of all telecommunication and Cisco VoIP/Webex systems;

• Provide project support, technical support, and vendor escalation as needed to support the telecommunications and Cisco VoIP/Webex environment;

• Perform VoIP router and VoIP/UC server configuration and troubleshooting for the telecommunications and Cisco VoIP/Webex network;

• Prepare, maintain and distribute technical documentation for all assigned systems and projects including processes, procedures, troubleshooting, system design, training and change management using Atlassian Confluence, MS Visio, Word and Excel formats;

• Work overtime as required, which may include weekend, month-end or year-end support; and

• Handle additional or other related projects as assigned.

Proficiencies:

• Proficiency migrating Cisco UCM on premise to Webex Cloud Calling Dedicated Instance strongly preferred;

• Expert proficiency in support and maintenance of Cisco unified communication platforms and related voice over internet protocol applications (VolP, Cisco UCM, CUPS, Unity Connection, Expressway, Jabber and Webex Cloud Calling);

• Proficiency installing, supporting and maintain ATT IPLEX/BVoIP SIP Trunks;

• Proficiency configuring and maintaining Cisco voice gateway, CUBE and SBC routers, model 44xx and 83xx Series ISR;

• Fundamental proficiency in Microsoft Office Suite, fax server software/FolP (OpenText / Rightfax); and

• Strong working knowledge of LAN and WAN network design, engineering and management (LAN/WAN, MPLS, VPN, VLAN, SDWAN).

Qualifications:

• Bachelor’s Degree in related field or equivalent experience in Telecommunications, Cisco VoIP and Webex Cloud Calling Product Support;

• At least 5 years of progressive telecommunications and Cisco VoIP and Webex cloud calling experience in a global environment;

• Cisco voice network certifications or equivalent work experience (CCNA, CCNP,CCVP, CCIE) preferred; and

• Microsoft system certifications (MCP, MCSE), a plus.

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

Eligible employees can participate in the Firm’s comprehensive benefits program, which include the following:

• Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability

• Flexible Spending Account and Health Savings Account

• Healthcare Concierge and Advocacy

• Voluntary 401k Plan and Profit Sharing

• 10 Paid Holidays per year and a generous PTO program

• Family Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk Shipping

• Back-up Child Care, Elder Care, and Tutoring

• Wellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)

• Retirement Plan Consulting

• Anniversary Bonus Program

• Professional Development Programs

• Transportation Allowance and Commuter Benefits

• International Travel Insurance

• Auto/Home/Legal Insurance

• Pet Insurance

• Employee discounts

• And more!

If you are interested in this Senior Telecommunications and VoIP Engineer role in Los Angeles, CA/ New York, CA (Hybrid) t hen please click APPLY NOW . For other opportunities available at Akkodis go to If you have questions about the position, please contact Priyanka Khurana at Priyanka.khurana@

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $110,000.00 to $149,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to />
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Job Tags

Holiday work, Temporary work, For contractors, Work experience placement, Local area, Flexible hours,

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