Software Engineer III Application Support Job at JPMorganChase, Plano, TX

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  • JPMorganChase
  • Plano, TX

Job Description

Job Description

JOB DESCRIPTION

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III, Application Support at JPMorgan Chase within the Commercial and Investment Banking Security Services Technology line of business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • On call once a month
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills:

  • Formal training or certification on software engineering concepts and 3+ years of applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Proficient in coding in Python
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Apply software and infrastructure engineering skills to run, maintain and improve service / product against established Service Level Objectives: availability, performance, change management, capacity management and improvement of monitoring and diagnostic platforms. 
  • Hands on experience with production support and SRE e.g. Managing and troubleshooting production issues and incidents
  • Site Reliability Engineer mindset to identify and reduce TOIL using effective automation
  • Intermediate troubleshooting skills using Linux, Windows and AWS Platforms
  • Knowledge of one or more production monitoring tools (Geneos, Cloudwatch, etc.)
  • Effective verbal and written communication skills

Preferred qualifications, capabilities, and skills:

  • Intermediate experience with Databases (Oracle, SQL Server and PostGres)
  • Knowledge of scheduling tools like Autosys or Control M
  • Intermediate skills with automation using Shell, PowerShell or Python
  • Knowledge of Certificate Management and SFTP Configuration basics

 

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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