Senior Trust and Safety Investigator Job at Intuit, Atlanta, GA

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  • Intuit
  • Atlanta, GA

Job Description

Overview

We are seeking a highly skilled Trust and Safety Content Safety Investigator to join our team in Atlanta. In this hybrid role, you will play a critical part in ensuring the safety and integrity of content across Intuit’s platforms. You will be responsible for investigating and mitigating content-related risks, ensuring compliance with our policies, and helping maintain a safe and trustworthy environment for our users.

Please note that this position may involve exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.

What you'll bring

Bachelor's degree or equivalent practical experience

Minimum of four years of experience in trust and safety, content moderation, intelligence, investigations, or a related field

Experience with content moderation tools and technologies is a plus

Familiarity with legal and compliance related to content moderation

Experience working on policy analysis and identifying policy risks

Experience with social or civic issues

Strong analytical skills and attention to detail

Excellent communication skills, both written and verbal

How you will lead

Conduct in-depth investigations into content related risks, including AI generated and user generated content

Enforce Content Moderation Principles to prioritize authenticity, integrity, safety, and transparency

Analyze and review flagged content, using both automated tools and manual processes to assess potential risks

Collaborate with cross-functional teams, including legal, product, analytics, and policy to address content-related issues and improve tooling, policies, and understanding of abusive content

Develop and implement strategies to proactively identify emerging content risks

Provide clear and concise documentation of investigative findings and recommendations

Prepare and deliver clear, effective communications and presentations for executive audiences

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law. Intuit

Job Tags

Local area,

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