Job Description

At Klaviyo, Product Managers are true owners. You’ll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You’ll help shape the future of how our customers leverage their data — and in doing so, shape the future of Klaviyo’s platform itself.  Please note that this is a hybrid role that requires 3 days/week in our San Francisco office. Fully remote candidates will not be considered at this time. 

About the Team:

Klaviyo’s Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization’s customer and related data. Within this pillar, the Events Team owns Klaviyo’s largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases.

We’re seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo’s most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences.

What You’ll Need:

• 4+ years of Product Management experience, ideally with highly technical or infrastructure products.


• Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization.


• Familiarity with systems like ClickHouse and distributed data stores.


• Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data.


• Demonstrated experience balancing technical depth with business impact.


• Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing.


• A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes.

How You’ll Make a Difference:

You’ll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective. 

• Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy.


• Deliver business impact: Enhance platform scalability and optimize event processing efficiency.

Your First 90 Days

First 30 Days:

• During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.


• Spend time in Support, helping customers work through issues. There’s no better way to get a holistic understanding of the product, and to get to know our customers.


• Be introduced to everyone you will need to know in order to be successful in your role.

Next 60 Days:

• Take ownership of Events roadmap


• Take ownership of a key area of the product, and become the go-to expert for that area.


• Have a quick impact by shaping and building your first product features.

Next 90 Days:

• Formulate the strategy and roadmap for your product area.


• Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly.


• Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

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