Senior Business Analyst Job at National Grid USA, Depew, NY

N3Q4WDJyQmtDRlJ4YmZQKytoNVhLUUY1MkE9PQ==
  • National Grid USA
  • Depew, NY

Job Description

About us Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050 National Grid is hiring a Senior Business Analyst This role can be located in NY or MA New York: Albany, Buffalo, Syracuse Massachusettes: Hopedale, Northborough, Waltham This is a Hybrid Role - Must live within a commutable distance to one of our locations Job Purpose National Grid is seeking an adaptable and results-oriented Senior Business Analyst for our Clean Energy team. This role will aid in the migration of National Grid's legacy InDemand (DSM) system to state-of-the art Clean Energy (CE) 2.0 system that is being built. This position can be based out of MA or NY. As a Senior Business Analyst for the Business System's Support Team, work with the Business, and translate their requirements for business changes into application requests or system modifications into Salesforce platform requests using an Agile approach. You will be responsible for handling the support and enhancement tickets for CE 2.0 within your squad. You will also collaborate with the CE Team to design solutions and deliver high quality products and features that meet new business needs and to minimize repetitive tickets and re-work. Key Accountabilities Develop business relationships with the business team, product ambassadors, and the Support squad you are assigned to. Work with the Business and IT to translate detailed business requirements into meaningful features and user stories. Review business operations to identify areas of improvement and recommend appropriate solutions. Lead discussions on complex, cross functional topics that involve multiple systems or stakeholders and deliver clean requirements. Actively participate in product and system design discussions, providing valuable insights and expertise to contribute to the development of robust and scalable solutions. Ensure quality of the delivered solutions by participating in user acceptance testing Develop and maintain Support Management reports and dashboards for the CE Team, business stakeholders, and senior leadership, ensuring visibility of support activities and KPIs. Utilize data platforms and analytical tools to convert data into actionable insights. Stay up to date with industry Salesforce best practices and emerging technologies, leveraging this knowledge to influence product and system design discussions. Qualifications Bachelor's degree in a technical or analytical discipline, or equivalent experience. 4 years of Business analysis and product experience Understanding of CRM, sales funnels, and fulfillment workflows Excellent communication, writing, presenting, interpersonal and stakeholder management skills to establish and maintain productive relationships/interactions up to the executive level. Ability to work independently on assigned tasks, including planning, organizing, problem solving and meeting established deadlines. Strong analytical, problem-solving and interpretation of data skills Proficiency with Microsoft Excel, PowerPoint, Visio, and Project Experience with creating PowerBI reports and or SQL queries. Experience making business process recommendations and influencing stakeholders. Salesforce Business Analyst Credential would be a plus. Experience with Salesforce implementation projects / Salesforce Energy & Utilities Cloud would be a plus. Familiarity with Confluence, and JIRA / JIRA Align a plus. Knowledge of digital product implementation fundamentals, digital ways of working, and Agile Safe methodologies a plus Experience with the Energy Efficiency or other Clean Energy Products would be an added plus. More Information LI-JF1 LI-HYBRID Salary $94,000 - $111,000 a year - New York $106,000 - $125,000 a year - Massachusettes Salary commensurate with location and experience This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. Minimum Salary: 106000.00 Maximum Salary: 106000.00 Salary Unit: Yearly National Grid USA

Job Tags

Similar Jobs

Deloitte

Tax Senior - Global Strategies Group Job at Deloitte

 ...multinational corporations that provide long-term sustainable ETR reduction and help mobilize global...  ...* IASA's Certified IT Architect (CITA) (Level F or A)* AWS Certified Solutions...  ...impact. Professional development From entry-level employees to senior leaders, we... 

Domino's Corporate

Delivery Driver (05173) $13/hr + Cash Tips Daily + Mileage - W Dixie Hwy Job at Domino's Corporate

Job Description Job Description Job Description Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us: Great pay - Our drivers receive a competitive hourly wage (No tip...

Epic Special Education Staffing

Certified Occupational Therapist School or COTA Job at Epic Special Education Staffing

 ...Special Education Staffing family, you will enjoy: ~ Starting hourly pay: $35~ Competitive compensation packages for both local and travel positions ~ Medical, Dental, and Vision benefits ~ PTO & Holiday Pay ~401K match ~ Weekly pay ~ Employee Assistance... 

National Grid USA

Director of Enterprise Architecture Job at National Grid USA

 ...About us At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our... 

TWP DRIVING ACADEMY

Driving Instructor Job at TWP DRIVING ACADEMY

 ...Job Description Job Description Position: State Licensed Driving Instructor Candidate MUST have: ~ A valid Ohio Driver's License for the last 5 yrs. ~ No misdemeanor/(last 5 yrs.) No Felony (last 10 yrs)~ No more than 4 points on their valid drivers license...