Job Description

Job Description

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title: Salesforce Project Manager | Location: Tallahassee, FL | Duration: Long-Term

Required Skills and Experience

• 8+ years as a Project Manager delivering enterprise IT/CRM programs.
• 3+ years hands-on experience managing Salesforce enterprise projects.
• Proven track record of writing, implementing, and governing policies and procedures in an enterprise environment.
• Strong command of Agile/Scrum and Waterfall; experience operating within PMO frameworks.
• Working knowledge of Salesforce configuration and architecture, integrations (APIs/Middleware), environments, and deployment tools (Change Sets, CI/CD).
• Familiarity with multiple Salesforce Clouds and AppExchange solutions.

Primary Responsibilities

• Lead end-to-end delivery of Salesforce programs (Sales, Service, Marketing, Experience Cloud, Platform) across multiple business units.
• Create and maintain Project Governance plans, RAID logs, Change Control procedures, and stage gates aligned to PMO standards.
• Define and enforce SDLC and release management policies (Dev, QA, UAT, Prod), including deployment checklists, back-out plans, and release calendars.
• Establish and maintain data governance and security procedures (roles/profiles, SSO, sharing rules, audit trails).
• Author and regularly update policies, procedures, playbooks, and RACI.
• Requirements management, approvals, and versioning.
• Change management (CAB, impact assessment, rollback)
• Vendor management and third-party integration standards.
• Testing standards (functional, regression, performance, UAT sign off)
• Documentation standards (BRD, FSD, Config docs, Test plans, Release notes)
• Ensure alignment with compliance requirements (e.g., GDPR/CCPA, SOX if applicable) and organizational risk frameworks.
• Conduct training and enablement sessions to embed new procedures across business and technology teams.
• Serve as the primary point of contact for business stakeholders, PMO, architects, admins, developers, QA, and vendors.
• Facilitate roadmap planning, sprint ceremonies, and executive steering meetings; produce clear and concise status reports, KPIs, and dashboards.
• Implement post implementation reviews and lessons learned, updating policies and procedures accordingly.
• Champion process improvements, automation opportunities, and Salesforce best practices.

Certification

• Salesforce: Administrator (ADM 201), Platform App Builder, or relevant Cloud certifications. (Preferred)
• Project/Agile: PMP, PRINCE2, CSM/PMI ACP. (Preferred)
• Governance/Compliance (nice to have): ITIL Foundation, COBIT, or Data Privacy certifications. (Preferred)

Education

• Bachelors degree in Information Technology, Computer Science, Business, or related field.

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.

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