Salesforce Business Analyst
Location: Burnaby or Halifax (Remote work also accepted)
Duration: 6 to 12 months with extension
Hours: 40 hours/week
Note from Client: We are looking for a strong BA (we call them product owners here) who can work with the business to gather reporting and data curation requirements. Finance experience is highly desirable because all the reporting is related to Finance, they might have to work very hard to ramp up if they don't have it. Tableau is highly desirable.
Please look for Salesforce Business Analyst with data Loader/migration and experience on financial systems such as WorkDay.
Required Skills:
• Current Salesforce Administrator Certification
• Minimum 8 to 10 years of Business Analysis experience, including: Tableau and data analysis
• ERG, Workday experience Led or performed a major role in Discovery Workshops
• Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
• Identifying gaps and pain points
• Elucidate requirements into User Stories and Acceptance
• Criteria and gain client sign-off
• Prepare for and conduct Sprint End client demos
• Work with technical leads; onshore and offshore
• Use Analytical and problem-solving skills
• Write Stories from Epics, run refinement sessions, drive daily stand ups,
• the Relationship Builder among Product Owner, Client and other project stakeholders.
• A minimum of 3 years utilizing Salesforce Best Practices
• knowing when to utilize configuration vs. custom code vs. App Exchange product
• working within Agile development methodology
• working in JIRA, or similar Project Management tool
• 3+ years of Salesforce.com experience, including:
• Configuration
• Workflow/ Process Builder and Flow
• Approval Processes
• Org Wide Sharing Rules
• Role hierarchy and User Profiles
• Data migration using Data Loader or Data.io
• Reports and Dashboards Creation
Preference Qualifications:
• Salesforce App Builder, Service Cloud or Sales Cloud Consultant
• Certification
• Agile cert (SAFe, IIBA, PMI, etc.)
• Superior written and verbal communication
• Strong understanding of CRM functional knowledge
• Prior experience with multiple system integrations and data field mapping
• Experience in User Acceptance Testing and End-User Training
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