Overview Get AI-powered advice on this job and more exclusive features. Pay Base pay range: $45.00/hr - $49.00/hr Location This is an in-person, in-office role in San Diego (no remote or hybrid). Key Job Functions The Salesforce Administrator will develop and improve system processes, reports, and tools that help effectively collect and measure performance, make data-driven decisions, and manage data collection. The Salesforce Administrator will create and execute a strategy for all data collection within the Customer Relationship Management (CRM) System. Workshops for Warriors is seeking an experienced Salesforce Administrator to support enrollment outcomes reporting, online career management databases, advising and maintaining success metrics, trend analysis and reporting. The role has oversight and management of all technology systems, including design, installation, initial training, rollout, data management, maintenance, dashboards with key industry reporting standards and audits. Duties and Responsibilities: Routinely maintain data integrity, including data entry, cleanup and creation of import templates Translate staff requirements into Salesforce functionality Create, test and implement Salesforce requirements without interrupting day-to-day activities Create and manage standard and custom objects, fields, formulas, dashboards and reports Develop and maintain automation and security models Coordinate and support third party app integrations with Salesforce Prepare external data sources for importation including compiling, sorting and deduping prior to importation Data deduplication, merging, updating, and overall data maintenance Training & Guidance of staff on the Salesforce platform Prepare enrollment, development and marketing dashboards to track milestones and key data metrics Create reports and presentations to communicate impact, employer engagement and student outcomes Monitor, evaluate and coordinate the use of online tools to manage information flow and efficiencies Perform other duties as assigned All other duties as assigned. Qualifications & Work Experience 5+ years’ experience as a Salesforce Administrator with junior to mid-level administration experience. Certification is a plus Highly proficient with Salesforce Lightning Service Cloud Unlimited, development of custom objects Experience or knowledge of creating custom reports and dashboards within Salesforce platform Familiarity with analytics, database structures and CRM technologies Bachelor’s Degree in Computer Science or Engineering, or equivalent working experience and/or certifications Advanced working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe products Strong attention to detail Strong project management skills Strong business and technical acumen Strong analytical and troubleshooting skills Strong communication, listening and collaboration skills Ability to be self-directed and work in an ambiguous and dynamic environment Superior interpersonal skills and the ability to build relationships across staff Mission and Values Fostering Positive Relationships Exceeds Expectations Accountable Mission Driven Tenacious Position Details Part-time hourly (non-exempt) position Pay is base pay; incentive compensation is not included California-based pay range: $45.00 - $49.00 hourly Benefits and Perks Comprehensive benefits available the first of the month following date of hire, including medical (50% employer contribution), dental and vision (100% employer contribution), 401k with employer match, 8 paid holidays, flexible work hours (position dependent), and paid time off. Benefits may be modified or terminated at any time. Other Information Dress code: business casual or relaxed business casual (consult with hiring manager). Supervisory: No supervisory responsibilities. Physical requirements and work environment are described to reflect essential functions of the role. E-Verify and EEO statements apply as noted in the posting. #J-18808-Ljbffr Workshops for Warriors
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