Job Description
What will I be doing?
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As a Sales Gallery Coordinator, you will be responsible for providing outstanding service to both our internal and external customers. Support Sales and Marketing Departments by performing Sales Front Desk, Gifting, and Kitchen responsibilities in a smooth and consistent manner.
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Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
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· Hourly Pay: $21.00
\n· Medical, Dental, and Vision insurance from Day One
\n· Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
\n· Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
\n· Generous Paid Time Off Program
\n· Paid Sick Days
\n· Team Member Recognition and numerous learning and advancement opportunities
\n· Now offering DailyPay*... and more!
\n*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
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Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
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Additional Responsibilities Include:
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· Follows required script in greeting and seating guests and provides high level of customer service through warm
\nwelcome and guest satisfaction
\n· Verifies accuracy of invitation, as needed, to validate the qualified tour and verify individuals on the invitation
\n· Identifies and assigns the Sales Executive and Sales Leader per the rotation
\n· Handles incoming telephone calls and provides responses to inquiries
\n· Assists in opening and closing of the Sales Gallery and model rooms, as needed. Ensuring the Sales Gallery and
\nModel rooms are ready for the start of business
\n· Responsible for presentation as well as preparing and maintaining the kitchen, self-service, and guest seating areas
\n· Participates in mandatory skills assessments for training and development
\n· Provides the Sales Executives with general information regarding the tour guest
\n· Responsible for issuing, logging, printing gifting receipts and gift vouchers
\n· Performs accurate and timely reporting of exception tour information processing to appropriate department
\n· Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
\n· Additional duties assigned by Management, as needed, to further business objectives.
\n \n \nQualifications
What are we looking for?
\n \nHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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