Job Description

Job Description

Job Description

We are looking for energetic, punctual and outgoing servers to join our front of the house Wing Factory Team! Part-time AND Full-time positions are available. Must be able to work some lunch shifts, some evening shifts and weekend shifts. MUST BE ON TIME, THIS IS A HIGH VOLUME RESTAURANT. If you are not able to be on time for this job, then this isn't the job for you. Pay is hourly PLUS ALL TIPS! Must have a reliable transportation. You will also be required to get a server permit from the city of Smyrna to serve alcohol. Must be 18 years old or older for this position.

Server Job Responsibilities:

Serves patrons with food and beverages in a positive and friendly manner.

Provides information to help food and beverage selections.

Presents ordered choices in a prompt and efficient manner.

Maintains dining ambiance with an enthusiastic attitude.

Prepares room for dining by setting up tables, condiments, napkins, service plates, and utensils.

Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.

Keeps kitchen staff informed by noting timing of meal progression.

Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.

Responds to additional patron requirements by inquiring of needs and observing dining process.

Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.

Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.

Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments, and returning change or credit card and signature slip to patrons.

Server Qualifications / Skills:

General Math Skills

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Since 1997, we’ve been slingin’ just about the best wings in Atlanta, plus righteous sandwiches, tasty burgers, great big salads and of course, frosty beverages. Come grab a bite, catch a game, or call us to get grub brought right to your couch. We’re your spot for Neighborhood Eats.

Company Description

Since 1997, we’ve been slingin’ just about the best wings in Atlanta, plus righteous sandwiches, tasty burgers, great big salads and of course, frosty beverages. Come grab a bite, catch a game, or call us to get grub brought right to your couch. We’re your spot for Neighborhood Eats.

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