Job Description
Become a Corporate Travel Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel Agent to join our
afterhours Corporate Travel team. In this role, you will manage domestic travel arrangements, including flights, hotels, and car rentals, while ensuring cost efficiency and outstanding service. Expertise in SABRE GDS and prior experience in Corporate Travel are key to thriving in this position.
This is a remote position, but candidates must reside within our territory. Why AAA? At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth. Our competitive benefits package includes:
- The starting base compensation for this position is $15.78 to $30.26 hourly and shift differential depending upon schedule. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- Medical, Dental, Vision and Prescription coverage
- 8 Paid Holidays
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match up to 7%
- Complimentary AAA Premier Membership, offering discounts on our products and services.
As a Corporate Travel Agent, your responsibilities will include: - Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
- Provide exceptional customer service by effectively communicating travel-related information.
- Utilize SABRE GDS to manage corporate travel bookings.
- Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
- Maintain professional and courteous client relations by promptly responding to telephone and email communications.
- Stay informed of airline rules, regulations, and current affairs to accurately advise clients.
- Achieve individual and contractual service level goals related to telephone, quality, and productivity.
Schedule Availability: The assigned schedule for this role is very flexible, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST. Working at least one weekend day or evening shift will be required.
Qualifications: - High school diploma or equivalent.
- At least 4 years of recent experience as a Travel Consultant within the last 6 years.
- Preferably 1+ year of international travel experience.
- Corporate Travel experience and proficiency in Sabre GDS are required.
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category: Customer Service
Job Tags
Remote job, Hourly pay, Holiday work, Flexible hours, Shift work, Weekend work, Day shift, Afternoon shift,