Job Description

One of the largest healthcare systems in Texas is seeking a seasoned Manager of Imaging Operations, to lead their team in the Dallas, Texas area.

About the role:

Shift: Monday- Friday 8AM-5PM

The Manager of Imaging Operations is accountable for planning, designing, coordination and improving Imaging Services. Is directly accountable for managing multiple Imaging modalities (CT, Nuclear Medicine, Ultrasound, MRI, and Diagnostic Services). This position is accountable for regulatory requirements, operations and compliance with the Joint Commission requirements. Ensures adherence to, and knowledge of, the organization's vision, mission, values and goals. Recommends and assists in development of policies and procedures to comply with regulatory organizations and System philosophy. Acts as Radiology Director as required.

ESSENTIAL FUNCTIONS OF THE ROLE

• Plans, designs, implements and maintains work processes for the delivery and quality of imaging services with respect to turnaround times, quality of exams performed and patient preparation in a timely, accurate, and cost-efficient manner in compliance with established System and regulatory standards, policies and procedures. Continuously revises processes for operational improvement and efficiencies. Investigates, resolves and documents the resolution of patient complaints.
• Monitors, evaluates and modifies staffing patterns to ensure adequate staffing levels; prepares and modifies work schedules as needed to ensure adequate coverage of all shifts; approves paid time off, sick time and leave of absence requirements for assigned staff.
• Interviews, hires, counsels and terminates personnel in partnership with the Human Resources. Completes performance evaluations, and rewards and recognition. Trains new staff and Ensures all registrations and certifications are current, on file and up to date. Helps develop staff for career and growth opportunities
• Partners with the management team and staff to conduct multidisciplinary staff meetings to ensure consistent and timely communication throughout the department and that the Vision, Mission, Values and Goals of the organization are implied and adhered to.
• Facilitates goal setting for staff working in the imaging sections. Monitors goals, achievements and Ensures the outcome of the goals is reflected in the annual performance evaluations. Encourages employees to participate in Employee Satisfaction Surveys, Patient Safety surveys and other activities providing service feedback results to staff. Initiates a plan of action related to areas of improvement.
• Partners with Management to develop a budget for the department - including providing feedback on new and replacement equipment and services needed for continued growth - monitors operational budgets and implements corrective action plans for negative productivity and operating expense variances.
• Acts as a Radiology liaison to other departments. Develops and maintains cooperative working relationships with physicians and other medical departments in order to gather and exchange information, develop and implement solutions to problems. Assist in developing, reviewing, revising, submitting and implementing policies, procedures and goals that help Department and System goals.
• Ensures the department is compliant with The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Texas Department of Health (TDH) standards, and other accrediting bodies.
• Identifies patient service requirements by utilizing AIDET when communicating with patients to ensure they perform the correct exam on the correct patient, establishing personal rapport with potential and actual patients and other persons in a position to know about the service requirements.
• Coordinates and runs groups focusing on patient safety, customer service, performance improvement, environment of Care, Employee Engagement, Physician Engagement, Quality Improvement, Inter-Departmental Relations, etc. Participates in shared governance, department, hospital, or professional organizations and committees. This can also include LEAN initiatives, 5S projects, inter-departmental committees, or any professional organization participation, QC assurance with radiologist, etc.

Benefits:

• Our competitive benefits package empowers you to live well and provides:
• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits
• Flexible work scheduling
• Career advancement/ Leadership opportunities
• Relocation assistance
• Enhanced shift differential pay
• Tuition: Fully funded bachelor’s and master’s degrees
• Competitive Wages and Incentives
• Cross-training across modalities

Community:

• No state income tax!
• Dallas has consistently been on Forbes’s list of America’s fastest growing cities
• Dallas, TX is the third-largest city in Texas and the fourth-largest metropolitan area in the United States
• Dallas is #2 on Forbes Best Big Cities for jobs in 2019
• Housing market allows a much larger house for your money compared to other large cities in the United States.
• Home to one of the fastest-growing light rail systems in the nation
• Uptown, an upscale neighborhood in Dallas, which has numerous restaurants, pubs, boutique hotels and shops
• Dallas hosts lots of sporting like the Texas Rangers, World Champions Dallas Mavericks and the Dallas Cowboys
• Other attractions include Six Flags over Texas and Six Flags Hurricane Harbor
• 13 entertainment districts and much more

Qualifications:

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• American Reg MRI Tech (ARMRIT), ARRT-Bone Density (ARRT-BD), ARRT-BS Breast Sonography (ARRT-BS), ARRT-CT Computed Tomography (ARRT-CT), ARRT-M Mammography (ARRT-M), ARRT-MR Magnetic Res Imaging (ARRT-MR), ARRT-N Nuclear Medicine Tech (ARRT-N), ARRT-R Radiography (ARRT-R), ARRT-S Sonography (ARRT-S), ARRT-VI Interventional Rad (ARRT-VI), Cert Nuclear Med Tech (CNMT), Reg Diag Med Sono-Abdomen (AB) (RDMS-AB), Reg Diag Med Sono-Breast (BR) (RDMS-BR): Must have one of the following ARMRIT,ARRT-BD,ARRT-BS,ARRT-CT,ARRT-M,ARRT-MR,ARRT-N,ARRT-R,ARRT-S,ARRT-VI,CNMT,RDMS-AB,RDMS-BR, RMDS-FE,RDMS-OB,RDMS-PS,RN. Certified by ARRT or ARDMS, or the specialty certification for area of responsibility.

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