Job Description
Program Coordinator - Psychology About Eastern Washington University: Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by
Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a
’24-’25 College of Distinction (CoD).
Money magazine recently named EWU as one of its Best Colleges in America 2024 .
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary: The College of Professional Programs at Eastern Washington University invites applications for a full time Program Coordinator for the School of Psychology based on the Cheney, WA campus.
Under general direction, this position is primarily responsible for coordinating specialized program operations for the Psychology Program at Bellevue College, Online School of Psychology Programs, the MS Clinical Mental Health Counseling Program, and the EdS School Psychology Program, as well as providing additional support for general School of Psychology operations. In this capacity, the position will also provide support to the Chair and Program Directors, coordinate special projects, conduct training, and provide technical, administrative, and student services support.
Position will exercise independent judgment and discretion relating to students in regard to program policies, guidelines and contracts and in implementing, interpreting and applying program procedures and policies. Position will independently advise students, staff and the public regarding the program and the University, engaging in recruiting activities, and act as liaison to local organizations.
In the course of performing the position’s duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals. Position reports directly to the Chair of the School of Psychology, and will interface directly with Director(s) of the Psychology Bellevue Program, the MS Clinical Mental Health Counseling, and the EdS School Psychology Program.
The salary for this position is $42,552 – $48,960. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: .
EWU is committed to supporting and promoting a diverse workforce and encourages applicants from diverse backgrounds to apply for this position.
Applications are open and accepted until recruitment is closed. Screening of applications will begin on December 13, 2024. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
Please see job duties section for a more complete list of position responsibilities. EWU expands opportunities for personal transformation through excellence in learning.
Required Qualifications:
MINIMUM QUALIFICATIONS :
- High school graduation or equivalent AND two (2) years experience providing complex program support services involving students (beyond entry level support work)
- Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity
POSITION SPECIFIC QUALIFICATIONS :
To be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet all of the qualifications listed below within this section:
- Strong computer skills demonstrated by two (2) years successful full-time work experience using a variety of software programs and working in website development and maintenance
- Two (2) years of full-time work experience maintaining both manual and electronic records and files
- Two (2) years of full-time, work experience with demonstrated success handling a high-volume of customer service and contacts (100+ daily), including:
- Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/administrators, students, and applicants)
- Communication must include both verbal, phone, email, and written correspondence
- Overlapping deadlines and strong attention to detail
- Perseverance, initiative, and the ability to work well both independently and under direction with frequent interruptions
Preferred Qualifications:
- Two (2) or more years college coursework
- Two (2) or more years work experience in a higher education environment involving student support services
- One (1) or more years experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)
Other Skills and Abilities:
- Flexibility
- Collaboration
- Communication
- Teamwork
- Time Management
- Attention to Detail
Job Duties:
Program Coordination Activities
- Coordinate operations related to student practicum, internship, portfolio development, and seminars
- Assist in writing, completion and presentation of reports, special projects and assignments, and program updates, including PESB, PEAB, and CACREP accreditation processes
- Assist with student application, admission and registration processes, and progression through the program
- Provide programmatic support to Director(s) including work related to program development, marketing, and implementation
Percent of Time: 20
Coordinate Special Projects and Events
- Direct and/or coordinate special projects and events, including work of major importance to the program
- Coordinate onsite and orientation meetings and events
- Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
- Develop and prepare informational materials designed to retain student participants; coordinate retention related events
- Attend team meetings; travel periodically to attend meetings and recruiting events
- Coordinate dissemination of communications
- Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
- Maintain program web pages
- Assist with EWU events such as commencement, orientation, retreats, trainings, and conferences
Percent of Time: 10
Program Related Public & Organizational Contact
- Serve as primary contact with students, faculty, faculty field instructors and external agencies regarding program policies and procedures
- Independently advise students, staff and the public regarding the program and the University
- Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
- Represent the programs at public, program, and College functions, including the undergraduate conference, retreats, and EWU Graduation ceremonies and celebrations
- Coordinate program information with EWU departments and schools
Percent of Time: 10
Technical & Administrative Support
- Provide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information Technology
- Enter and monitor CLSS entries and EagleNet schedules
- Assist students with EagleNet, Canvas, and web-based and online technologies and enter
permissions and exceptions as appropriate - Provide administrative support to the Chair and Director(s)
- Assist with catalog updates and revisions
- Design office procedures, policies and forms including interpretation and application of
administrative policies to the work of the program - Coordinate administrative standards and procedures for independent yet interrelated school
functions such as research, curriculum, and instruction - Supervise Graduate Student Assistants for the School of Psychology
- Use EagleNet, Banner, Canvas, Slate, Etrieve, Tableau, and other software to assist staff and
students - Perform office support functions: purchase supplies; screen, prioritize and distribute incoming
mail; answer, screen, and direct telephone calls; compose and edit correspondence including
confidential and sensitive information; coordinate document preparation for travel, purchasing, student employment, and event coordination
Percent of Time: 20
Program Participant Contact: Students
- Initiate, maintain, and distribute student contact information
- Serve as point of contact for graduate programs
- Track enrollment and progression to candidacy and graduation, including graduation approvals
- Assist students with EWU and Program policies and procedures
- Manage all incoming applications/documents for applications including writing prompts, schedule all applicant interviews
- Assist students with registration, student record changes, and grade information
- With guidance from faculty, schedule and arrange oral defenses
- Process and distribute student end of course evaluations
Percent of Time: 20
Other Duties
- Provide staff support for meetings including agenda preparation, minute taking and preparation, tracking and monitoring committee projects and materials distribution, preparation and dissemination of confidential documents
- Perform office support functions: order and receive office supplies; coordinate book adoptions
and orders (including desk copies and Acadience); inventory equipment; screen, prioritize and
distribute incoming mail; answer, screen and direct telephone calls; compose and edit
correspondence including confidential and sensitive information - Organize testing library materials including shipment of kits and protocols to students; monitor returned items; order supplies, and maintain subscription and manage and maintain all assessment (scoring) accounts
- Coordinate purchasing, graduate student employment, faculty/adjunct employment, event
coordination - Provide support for travel document preparation and processing
- Monitor budget(s)
- May also manage and schedule the Chair and Directors’ appointment calendar, determine
itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Chair and Director(s)
Percent of Time: 20
Conditions of Employment:
During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees will comply with
EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU .
Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:
WFSE - EWU - CBA -Barg.-Units-1-and-2- FINAL -2023-2025.pdf All new faculty and staff are required to complete DEI /Title IX/Hazing Training after their hire date. This should be completed no later than the first few weeks after hire. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ site under the required heading.
Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies. Salary Information:
The salary for this position is $42,552 – $48,960. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 12/06/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 12/13/24
Special Instructions to Applicants: Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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