Job Description
Job Description
Job Description
Job Description:
- We are seeking a charismatic and dynamic engineer to join our technical team at the Niagara Falls Ceramics Plant!
- The engineer provides engineering and consulting support to maintain and develop products or processes and manages technical information flow for the same. Primary accountability is to support both commercial and manufacturing in the Armor product line. This includes active contact with the customer regarding product requirements and translation of these requirements into product definitions. Takes into account effective use of materials and resources and recommends changes to product specifications as necessary. The engineer will provide technical service support to the sales organization to solve customer needs and product or process problems to maintain and increase sales.
- The engineer works within an engineering group that provides technical support and development throughout the business organization. The engineer is expected to take advice from and give advice to the senior technical and production managers, as well as function as a technical expert for associates within operations, as well as the commercial team. The engineer will serve as the technical team leader for the specified product line.
- Product Applications may be found in multiple arenas, some of which are untouched and, in their infancy, developing and utilizing Armor products. The incumbent must continue to develop current awareness of innovations, customer processing systems, and future expansion plans in diverse industries, to assist the commercial team in responding to increasing sales opportunities.
- The incumbent manages key Armor programs to successful completion as the direct technical interface between the commercial team and internal operations (Manufacturing, R D, Customer Service) and acts as the primary interface/liaison between Engineering, Customer Service, R D, Operations, and Commercial teams for Armor products.
- This role will require frequent visits to customers as well as hosting visits in support of the Armor commercial team. The most successful candidate will have a strong interest in customer relations and sales.
Education:
- Bachelor's Degree in Ceramic or Materials Engineering is required.
Experience:
- 1+ years of experience in a manufacturing setting is required.
- 3+ years of experience in ceramic manufacturing is preferred.
The candidate will, generally, perform the following duties:
- Identify customer needs and, in close cooperation commercial team, adapt existing products and services to meet those needs within the framework of our capabilities; understand the current applications and products and can serve as the expert and the reference in the application for our customers. Work with the process engineers across all plant departments, and the commercial team, in troubleshooting customer issues.
- Show continuous improvement in product or process development by improving manufacturing processes: developing ways to reduce scrap and rework, increase productivity/efficiency, and decrease operating costs. Initiate and maintain Engineering Change Notices (ECN) to document and control changes in specifications, processes, and procedures.
- Act as a technical support to the manufacturing floor for the Armor product line and work to solve assigned engineering problems including checking the work of others within relevant departments.
- Manage assigned projects, engineering trials, and prototype builds including project scheduling, performance, implementation, and writing reports in coordination with requested completion dates.
- Participate in all Armor customer calls and visits alongside the commercial team, attend trade shows, and visit customers as required.
MUST HAVE
- Bachelor's Degree in Ceramic or Materials Engineering is required.
- 1+ years of experience in a manufacturing setting is required.
NICE TO HAVE
- 3+ years of experience in ceramic manufacturing is preferred.
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