Job Description
ABOUT THIS POSITION Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety and uphold justice and become a proud member of the Phoenix Police Department family! The Phoenix Police Department's mission is to build and foster strong relationships with the community through outreach and engagement while adhering to its highest standards and traditions.
The Phoenix Police Department's Central Booking Detail is seeking a part-time and a full-time Police Records Clerk. The Police Records Clerk provides high volume customer service over the telephone and in-person, at times under challenging circumstances, responding to information requests from Phoenix Police and other law enforcement agencies.
Additional Responsibilities:
- Operate computers to perform query and data entry functions using a variety of City, statewide, and national databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS).
- Search and process criminal history records for use by the court.
- Obtain inked major case prints.
- Ability to type at a minimum of 30 wpm.
- Work in a fast-paced environment that requires multi-tasking.
- Knowledge of various law enforcement databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS).
Work Location: Central Booking Detail at 3443 South Central Avenue, Phoenix, AZ. Work shifts are determined by needs of the department to include 24 hours of operation. Shift, weekend, and holiday work are required.
IDEAL CANDIDATE - Ability to :
- Type at a minimum of 30 wpm, work in a fast-paced environment that requires multitasking.
- Sit or stand for extended periods of time.
- Demonstrate proper English usage, grammar, sentence structure, punctuation, and spelling.
- Follow verbal and written instructions.
- Good judgment and responsible behavior.
- Sit or stand for extended periods of time.
- Willing to work in a 24/7 operation, including any shift/weekends/holidays.
- Knowledge of various law enforcement databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS).
- Possess strong customer service skills when handling potentially difficult circumstances.
SALARY Pay Range: $19.54 to $33.41 per hour.
Hiring Range: $19.54 to $24.93 per hour.
Pay Range Explanation: - Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS A comprehensive benefits package is offered which includes:
- Traditional pension with employer and employee contributions, click here for more details: Pension Information .
- 401(a) and 457 plans with employer contributions.
- Choice of generous medical HMO, PPO, or HSA/HDHP plans.
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
- Wellness incentive of up to $720 annually.
- Dental, vision, and life insurance options.
- Employer paid long-term disability.
- Free Bus/light rail pass.
- Tuition reimbursement program up to $6,500 per year.
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
- Federal Student Loan Forgiveness offered through Savi .
For more details, visit: Unit 003 Benefits .
Part-Time Benefits: Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.
MINIMUM QUALIFICATIONS - One year of clerical experience.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- The City job description can be found here .
- All finalists for positions are subject to a criminal background check applicable to the department or position.
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
- For information regarding pre-screening and driving positions, click here .
- Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here .
PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus:
- Experience:
- Providing customer service in fast-paced environment over the phone and in person.
- Working with processing, reviewing, and fulfilling records requests.
- Processing, maintaining, and auditing confidential documentation.
- Working in law enforcement, the criminal justice field, or a similar environment.
- Using Microsoft Office.
- In general computer use such as email, internet for research purposes, and data entry.
RECRUITMENT DATES Recruitment closes September 9, 2024. All materials must be received by 11:59 p.m. on this date.
This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.
HOW TO APPLY Apply online by completing the required information and attaching,
as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP - Job interviews may be held by video or audio conference.
- If you are in need of computer resources, click here for free options.
- Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
- Explore other Employment Opportunities with the City of Phoenix .
- Subscribe to receive e-mail notifications about new employment opportunities.
- If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
REFERENCE Police Records Clk, JC:01210, ID# 55481, 08/27/2024, 3 mos, BL, Benefits: 003.
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
Job Tags
Hourly pay, Holiday work, Full time, Part time, Shift work,