Job Description

Job Description

Job Description

Part-Time Dispatcher/CSR Position
We are seeking to fill a part-time dispatcher position for our Long Beach office

Compensation: $20-$25/hr .
Employment type: Part Time - 2 Days/Week

Benefits Include:

• Competitive compensation
• Opportunity for growth within company
• Company wide monthly sales bonuses

Specific Responsibilities:

• Receive incoming calls in a professional and courteous manner
• Prioritize and coordinate the scheduling of services
• Coordinate delays in schedule with customers and service technicians
• Data Entry and processing payments and invoices in real time
• General office duties

Skills Needed:

• Detail Oriented
• Advanced customer service skills
• Ability to multi-task in a fast-pace environment
• Strong written and verbal communication
• Proficiency with computer programs (MS excel & Outlook)
• Positive team player who can work independently
• Caring and helpful attitude

Job Requirements:

• Minimum two years office/call center experience
• Bilingual a plus

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Mr. Rooter is one of the largest plumbing franchises in the nation. Our team of professionals provides our customers with the solution to their plumbing and drain problems 24 hours 7 days a week.

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Job Tags

Part time, 2 days per week,

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