Position: Major Incident Manager
Location: Wilmington, Delaware, USA REMOTE
Shift Timings: Mon - Thu (11:00pm EST- 09:00am EST) shift with Fri, Sat & Sun week offs
Type: Fulltime
Job Description:
• Candidate must be local to Wilmington, Delaware
• Minimum of 3+ years’ experience as a Major Incident Manager
• Experienced in reviewing proposed major incidents, assessing criticality and business impact
• Experience in facilitating high severity incident bridge calls
• Engage and escalate to needed individual/ resource teams
• Working knowledge of IT Service Management tools
Regards
Mamatha k,
Sr. Resource Specialist,
Email: mamatha@yochana.com /
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