KYC Client Outreach function is responsible for supporting Know Your Customer (KYC) execution in accordance with the Bank compliance policies and procedures. The role plays an important part liaising between external clients, stakeholder groups involved in the delivery of KYC processes. A single point of contact to interact with Business/clients to obtain KYC, Tax, and regulatory requirements for all onboarding and periodic reviews. Exhibiting the highest standards of client engagement with transparency and focus on the client experience. Becoming a Subject Matter Expert (SME) in due diligence, Supporting, Analyzing in accordance with compliance policy guidance to facilitate and improve productivity of team and being Flexible & efficient in both Outreach & Due Diligence space for onboarding and revalidating clients. You will manage the client adoption/onboarding process in partnering with Due Diligence (DD) analysts Onshore & Offshore as one global team in compliance with global/local regulations and jurisdictions, and DB's KYC Policy and Key Operating Standard (KOS). You will use internal and external systems and tools to gather information to undertake a risk-based assessment of clients based on identification, plausibility, validation, and verification of client information in accordance with the intended nature of Business, purpose of relationship, and source of funds. You will conduct client outreach in support of KYC operations in compliance with global/local regulations and jurisdictions, and DB's KYC Policy and Key Operating Standard (KOS), Validating the provided documentation for completeness and processing the files towards completions (IDD + initiated). You will be responsible for managing the work performed to establish the acceptability of the Bank’s Clients in a clear manner, enabling the Bank to demonstrate that it has met its regulatory obligations. You will escalate to relevant stakeholders where risks are identified e.g., sanctions, Business, and industry restrictions and collaborates with internal stakeholders on file progress and completion, and quality. You will comply with data protection and client confidentiality restrictions & yet delivering the high standards of client service.
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