Job Description

Speaker Support Specialist - Onsite Silicon Valley

Overview

This role supports the execution of Executive Engagements. You will be part of a larger team that supports world-class customers and account team experiences through speaker recruiting support, speaker fulfillment, and program management.

This is a great opportunity for growing your professional network and get a foot in the door with big tech!

What You’ll Do

Speaker Recruitment Support: 40%

• Develop deep understanding of our client’s topics and relevant speaker communities. Leverage topic understanding to procure the appropriate speakers for the best impact. The focus is on priority topics identified by the Site Director.
• Discover and identify local teams (engineering, product marketing, sales, etc.) that have team members who could serve as speakers, both as subject matter experts and as executive speakers. Leverage personal network (developed over time), topic owners, LinkedIn, and other resources to identify teams.
• Align the identified groups to appropriate topics in the Content Catalog.
• Facilitate recruitment and orientation meetings between potential speakers.

Speaker Fulfillment: 50%

• Gather Knowledge: Leverage speaker guidance for insight into customer and account team goals ensuring we are leveraging the right session and performing outreach to the right speakers. Use relationships with speakers for recommendations when the desired session needs are outside of their specialty.
• Custom Session & Executive Requests Support: Assist with custom session or Executive request speaker outreach.
• Procure: Source the best speaker to ensure a positive customer outcome leveraging speaker guidance, engagement objectives, understanding speaker strengths to match to session goals, setting appropriate expectations with account teams and speakers and assessment of risk with built in contingency plans through side-by-side sessions and/or collaborating with Account team on options. Ensure speakers have the information needed to make an informed decision for their valued participation. Work to identify individual speakers within each topic.
• Escalations: An escalation happens when there is no aligned speaker at the T-3-week mark from the engagement start date. Flag escalations for aligned escalation topics and utilize expertise, relationships, and problem solving to secure a speaker or experience.
• Day of Support: Act as escalation point on the day(s) of the briefing for all speaker related briefing issues (speakers may cancel a session due to sickness, other engagements, etc. and an attempt to secure a new speaker must be initiated).

Speaker Program Management: 10%

• Speaker Onboarding: Manage the speaker onboarding process from beginning to end, including pre-work, orientation, post-work, follow-up calls, session observations, and tracking.
• Speaker Profiles: Manage speaker profiles and speaker pools, register new speakers, process deactivations, and reflect accurate data for delivery teams and other stakeholders.
• Speaker Pool Hygiene & Updates: Track speaker community health, specifically for escalation topics, and advise of any known changes that occur and impact the procurement of speakers.
• Speaker Data Reports: Become an expert with our internal reporting tools and work closely with our internal tools team. (Topic Catalog on SharePoint, and other Speaker Apps).

What You’ll Have

• Excellent communication skills.
• Experience in project and program management methodology and techniques.
• Ability to take leadership and stakeholder management skills.
• Strong time management and prioritization skills.
• Experience in project planning.
• Creativity and leadership skills through influence.
• Strong verbal and written communication skills.
• Problem solving.
• Adaptability.
• Ability to work autonomously and take initiative.
• Proficient: Microsoft suite (Office, Outlook, Excel (Pivot tables, etc.), and PowerPoint).

Prime 8 is a highly respected, woman-owned management consulting firm. We use innovative and outcome-driven approaches to deliver solutions that create lasting results, even after we're gone. The deep expertise of our talented consultants help companies turn ideas into action, implement organizational change, and get products to market quickly using modern practices and technologies. The Prime 8 family of consultants stands out from the crowd. As a group of high-achievers, we hold each other accountable for exceptional work that is built on integrity, honesty, and excellence. We do what we say and finish what we start. Together, we make an impact, have fun and do better for each other and for our customers.

Compensation: Prime 8 uses different pay ranges based on level of position, relevant experience, and specific candidate location. The pay range for this role is between $24-25 per hour (based on full-time employment), plus employee benefits.

Employee Benefits: Prime 8 offers a rich package of excellent Medical, Dental (including orthodontic) and Vision insurance (for employees and their families). Prime 8 offers Paid Holidays and Paid Time Off, a 401K Plan, company paid Group Life, STD, LTD, and employee paid Life Insurance and Long-Term Disability options. Prime 8 offers a great referral bonus program for our employees as well.

Check out our additional employee benefits !

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prime 8 Consulting, we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your background/experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the candidate we are looking for, whether for this role or other roles we have in the future.

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