Job Description

Location : Malta (OnSite)
Employment type : Fulltime
Language Requirements : Italian C2 and English B2

Position : Italian Speaking Airline Support Agent

Description :
Are you passionate about customer service and ready to elevate your career in the airline industry We are looking for enthusiastic Italian Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone social media chatbox and emails.

Key Responsibilities :

• Assist customers with a wide range of airlinerelated queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements :

• Nativelevel fluency in Italian and proficiency in English.
• Strong communication writing and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule Monday to Sunday.

Why Youll Love It Here :

• Comprehensive training provided.
• Health insurance after six months.
• Career progression and development opportunities.
• Gym packages mobile schemes and staff discounts.
• Monthly events free onsite parking and access to an inhouse canteen.
• KPI bonus of up to 2500 annually based on performance.
• Language allowance of 3000 annually for Italian speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable fulltime role with excellent benefits!

Please upload your CV in English dont miss this opportunity and apply now!

Remote Work :

No

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