Job Description

Job Description

Open To All Applicants 

Salary is Negotiable

After successful completion of the probationary period, employee will receive off probation wage increase.

Summary:

This position’s primary function is to create a positive and seamless application/intake process for the Oneida Vocational Rehabilitation (VR) Program. This position is responsible for providing program information and, reviewing client’s documentation for potential to receive services This position manages the purchasing process for the program and ensures compliance with the Nation’s policies. This is a grant funded position. Continuation of this position is contingent upon funding allocations. Grant funding ends 9/30/2026 for this position.

Responsibilities:

• Interact daily with staff, and clients with courtesy and professionalism
• Answer incoming telephone calls, schedule appointments and forward calls to appropriate staff
• Assist with orientation for potential clients
• Discuss specific program guidelines and eligibility requirements with potential clients
• Conduct initial application, and intake activities with new and existing clients. Ensuring all forms are accurately completed
• Maintain all client files following established format in the program database. Ensuring all case notes are recorded in the program database
• At counselor’s request arrange for client vocational/psychological evaluation appointment
• Ensure strict confidentiality of all client information
• At counselor’s request obtain current medical information relating to client’s physical and/or mental condition to aid counselor in determining eligibility
• Schedule appointments between client and counselor
• Work closely and cooperatively with WI Department of Vocational Rehabilitation and other intern/external referrals, sources and shared client programs or agencies
• Manage the purchasing and receiving process for the program, ensuring compliance with the Nation’s policies and procedures
• Respond to record request ensuring file sharing methods follow HIPPA and other federal regulations pertaining to client medical and financial records
• Attend department presentations or outreach events as requested
• Arrange travel, prepare and submit travel-related documents, and maintain travel information as necessary.
• Transmit, retrieve, and log and distribute outgoing/incoming fax documents
• Establish and maintain inventory of office supplies.

Skills:

Essential:

• Inform and communicate verbally and in writing in diverse and challenging situations with the ability to process information effectively, identify and define problems and make objective decisions
• Organizational management. This requires the incumbent to plan, organize and schedule priorities efficiently and effectively, meet strict deadlines and successfully cope with challenging situations and conditions
• Ability to establish and maintain productive working relationships with staff; clients, management, or other departments, as well as external agencies, necessary to effectively carry out job duties is required
• Knowledge and experience in community-based service programs
• Must be willing and able to work with Native Americans with disabilities

Nonessential:

• Treat customers with tact, courtesy, objectivity and respect. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds

Education Requirement - Or A Closely Related Field:

Education with Equivalent Qualifications:
Essential:

• Associates Degree in Human Services
• A Combination of Experience and Education May Be Considered

Credentials:

Nonessential:

• Child Abuse Reporting Policy (CARP)

Within ninety (90) days of employment

Working conditions:

Essential:

• Sit frequently
• Stand frequently
• Walk frequently
• Reach with hands and arms
• Bend/stoop occasionally
• Squat occasionally
• Reach above shoulder level occasionally
• Crouch Occasionally
• Kneel occasionally
• Balance occasionally
• Push/pull occasionally
• Lift 11-24 pounds occasionally
• Carry 11-24 pounds occasionally
• Office setting
• Work flexible hours
• Evening and weekend work may be required

Experience:
Essential:

• Conducting application, intake, or assessment interviewing of customers.
• Managing consumer records in paper and/or electronic/database format.

Other information:

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.

Continuation of this position is contingent upon funding allocations.

Must maintain strict security, confidentiality, and quality to meet professional standards of the department.

Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.

Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.

Must be willing and able to obtain additional related education and training.

Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.

A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.

Must provide a copy of diploma/degree, license, or certification upon employment.

Job Tags

Temporary work, Internship, Trial period, Flexible hours, Afternoon shift,

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