Job Description

Job Description

Role: IBM Watson Chatbot Developer

Location: Hartford, CT- Onsite

Key Responsibilities:

• Design, build, and optimize chatbots and virtual assistants using IBM Watson Assistant/Watson Orchestrate .
• Develop dialog flows, intents, entities, and context variables to support intelligent, natural conversations.
• Integrate Watson chatbots with enterprise applications, CRMs, and back-end systems using APIs, Node.js, Java, or Python .
• Implement multi-channel deployments (web, mobile, WhatsApp, Slack, MS Teams, voice assistants).
• Collaborate with UX teams to design conversation flows and personas that improve user engagement.
• Leverage Watson Discovery for knowledge-based chatbot enhancements and document search.
• Apply NLP/NLU techniques to train and continuously improve chatbot accuracy.
• Work with cloud platforms (IBM Cloud, AWS, Azure, GCP) for scalable chatbot deployment.
• Ensure chatbot performance, monitoring, and analytics for continuous improvement .
• Collaborate in Agile teams, participate in sprint planning, and document chatbot use cases.

Warm Regards,

Hariharan

Technical Recruiter

Smart IT Frame LLC

hariharan@smartitframe.com

Job Tags

Similar Jobs