Job Description

Housing Navigator

Job Category: Social Services

Schedule: FT, varies

Rate of Pay: $26/hour

Close Date: 4/16/2025

Function: Support individuals experiencing homelessness by helping them become permanently housed. Core activities will include ongoing case management services for participating guests which includes assessment, identifying and addressing barriers, referrals to appropriate Salvation Army and community resources, and database recording of all activities. The position will also liaise with landlords, and permanent supportive housing agencies in the Denver Metro community on behalf of participating guests.

Duties and Responsibilities:

1. Strong communication and people skills
2. Demonstrated history of providing professional, effective programming to individuals who are homeless
3. Ability to complete timely and detailed documentation (including assessments)
4. Ability to use professional discretion to determine appropriate interventions
5. Desire to serve others by building on their strengths
6. Strong skills in customer service
7. Competent in working independently within clear parameters in a team environment
8. Bi-lingual (preferred)
9. Possess Colorado driver's license with the ability to be insured under The Salvation Army criteria
10. Complete internal Protect the Mission training within first three months of employment

Qualification and Education Requirements:

Master's degree in social work (MSW), preferred. Bachelor's degree required. Two years' work experience with homeless populations in crisis. Experience with providing case management required.

Must have some experience working with poor and culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.

Additional Knowledge, Skills, and Abilities Required: Excellent communication skills both written and verbal, ability to make public presentations, ability to manage databases, administer complex systems, and follow program policies. Ability to oversee program budget. Ability to discern appropriate approaches and solutions in highly complex cases.

Software-related skills: Microsoft Word and Excel, and email required.

• Working knowledge of integrated database applications and ability to use new software programs with basic training.
• Must be minimally 21 years of age and possessing a valid in-state Driver's License

Physical Requirements: Ability to maneuver and Ability to remain in a stationary position, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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