Job Description
POSITION DESCRIPTION: Candidate is responsible for supervising the daily duties required while on shift and ensuring that all employees are working in line with set standards. Candidate must realize that this is a hands-on position assuming similar responsibilities as the Housekeeping position. Candidate will also perform other duties as assigned by management.
Candidate is responsible for supervising the housekeepers, seasonal coat check operation and other team members as assigned. Candidate must understand that this is a hands-on position, not limited to: overall supervision following budget directives, staff meetings, ensuring overall quality and cleanliness of the facility as directed by Housekeeping Management. This candidate will work most closely with the Food & Beverage, Casino and Facility Maintenance Operations to coordinate as well as insure that the day to day cleanliness and specific maintenance related to housekeeping. The position requires following documented cleaning schedules, training programs for staff to insure they are working in a safe manner as well as a safe environment. Due to the nature of the position, the supervisor must be able to regularly work a variety of shifts, weekends, holidays, days, nights and other shifts as designated to insure customer satisfaction. The Housekeeping Supervisor reports guest concerns to management and assists in exploring solutions. This is an upbeat position requiring continuous motivation while creating an exciting work environment in a busy operation. The candidate must be guest oriented and have the ability to direct housekeeping staff in a public setting. May issue a complimentary in accordance with the approved comp matrix.
JOB REQUIREMENTS: 1-year housekeeping and supervisory experience preferred Candidate must have excellent communication skills and be able to supervise effectively throughout a shift. Candidate must also be physically able to lift, bend, stoop, climb, and reach with or without
reasonable accommodation. Candidate must be neat in appearance to represent hotel positively with guests. Candidate must be at least 18 years of age. Candidate must be able to obtain appropriate licensing.
EDUCATIONAL REQUIREMENTS: High school diploma or equivalent
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