Job Description

AccentCare is a national post-acute healthcare provider with over 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities. Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities. Position: Clinical Applications Manager -Homecare Homebase Reports to: Director, Software Development Job Description/Requirements: As a Clinical Applications Manager, you will:

• Oversee the development, implementation, and support of clinical processes in use of the software.
• Work with stakeholders to identify opportunities in automation or refinement of practices to monitor and measure the quality of care, productivity, and effectiveness.
• Gather and analyzes functional requirements of enhancement requests, identifies the required resources, and manages execution.
• Prepare written materials, as needed, and participate on cross-functional teams to incorporate functionality into the software application, when possible, to meet the needs of the Company.
• Constantly stay abreast of CMS guidelines and make necessary software changes to adhere to the compliance for the company.
• Supervise team of Home Health and Hospice System Analysts.
• Lead a team to handle all clinical/financial projects in respect to the EMR.
• Delegate and supervise projects that are critical to operations and leadership.
• Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
• Maintain a commitment to the values and mission of AccentCare.
• Assume additional responsibilities as assigned by one's supervisor, or another manager, related to the position/department.

• Bachelor's degree required
• 5 or more years of home health and/or hospice clinical care delivery experience required
• 8 years of experience in the use of electronic medical records and working with frontline caregivers using Point of Care software solutions preferred (Homecare Homebase)
• Resolution orientation
• Effective internal and external collaboration with all levels
• Persuasive techniques to gain cooperation, acceptance and agreement on business matters
• Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly impacts business processes
• Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
• Ability to maintain composure in addressing stressful and/ challenging situations
• Ability to assess situations and assist in conflict resolution
• Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers
• Detail oriented, with excellent organization skills
• Knowledge and skills in the use of computers and software programs
• Knowledge of pertinent state, federal, and local regulatory requirements

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