Job Description
Join to apply for the FSA Lead Barista (Starbucks) role at Boston Children's Hospital
Continue with Google Continue with Google
3 weeks ago Be among the first 25 applicants
Join to apply for the FSA Lead Barista (Starbucks) role at Boston Children's Hospital
- Lead and oversee the work of Food Service Assistant II Barista
- Assign and monitor completion of routine tasks, providing instruction and guidance in performance of job duties
- Train all new baristas on the barista basics program (about one month of training per new employee)
- Manage rest breaks, inventory, tasks, temperature taking and record keeping
- Manage the pull to thaw system for baked goods and sandwiches
- Take care of voids, customer disputes and perform service recoveries
- Train team on all new drinks as they are released each season
- Ensure the store is stocked and ready for service during shift
- Ensure Starbucks standards of quality are followed
- Perform the monthly clean, safe and ready audit with manager on duty
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Maintain high levels of sanitation of all equipment by adhering to department policies and procedures, Health Dept. codes and J.C.A.H.O. regulations
- Contribute to a positive working environment and promote teamwork by taking initiative to improve overall quality and exceed customer expectations. Maintain clear communication channels and constructive, sensitive relationships with co workers, supervisors, patients, customers, parents and all hospital staff
Key Responsibilities - Lead and oversee the work of Food Service Assistant II Barista
- Assign and monitor completion of routine tasks, providing instruction and guidance in performance of job duties
- Train all new baristas on the barista basics program (about one month of training per new employee)
- Manage rest breaks, inventory, tasks, temperature taking and record keeping
- Manage the pull to thaw system for baked goods and sandwiches
- Take care of voids, customer disputes and perform service recoveries
- Train team on all new drinks as they are released each season
- Ensure the store is stocked and ready for service during shift
- Ensure Starbucks standards of quality are followed
- Perform the monthly clean, safe and ready audit with manager on duty
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Maintain high levels of sanitation of all equipment by adhering to department policies and procedures, Health Dept. codes and J.C.A.H.O. regulations
- Contribute to a positive working environment and promote teamwork by taking initiative to improve overall quality and exceed customer expectations. Maintain clear communication channels and constructive, sensitive relationships with co workers, supervisors, patients, customers, parents and all hospital staff
Education & Experience: H igh school diploma/GED and 12 months of previous experience is required
- Starbucks Barista Trainer Certification required within 6 months of hire
- ServSafe Certification; MA Allergen Training or AllerTrain Manager Certification is preferred
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Customer service skills with ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel
- Requires courtesy and tact when dealing with patients, visitors and/or hospital employees
Boston Childrens Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Other -
Industries
Hospitals and Health Care, IT Services and IT Consulting, and Research Services
Referrals increase your chances of interviewing at Boston Children's Hospital by 2x
Get notified about new Barista jobs in Boston, MA .
Cashier/Barista - George Howell Coffee at the Godfrey Hotel - Great Pay plus TIP$
Cashier/Barista - Great Pay plus tips up to $25 per hour
Apprentice Bartender - Catering & Banquets Encore Boston Harbor
Cashier, Food Runner, and Barista at Back Bay
Counter Team Members & Baristas - Tatte Third Street
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Job Tags
Hourly pay, Full time, Flexible hours, Shift work,