Duration: 4 Months Contract
Job Description:
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani
Email ID: ramya.s@ustechsolutionsinc.com
Internal Job ID: 25-49726
...for reporting, ERP system issue analysis The candidate must be able to provide timely and accurate work products in order to support team deadlines. Skills: Accounts Payable. Invoices. Root cause analysis Education/Experience: ~ High School...
...three schools: North Rose-Wolcott High School, Leavenworth Middle School, and North Rose Elementary School. Certification: Special Education, Students with Disabilities Grade 7-12 Job Type: Full-time Pay: $49,514.00 - $74,071.00 per year Benefits: * Dental...
...substantiate incentive applications and refund claims. Communicates and interacts with clients and external contacts at Regulatory and Taxing Authorities. Value: # Researches and analyzes state severance tax issues and communicates to management. # Gathers data,...
...Senior Integrated Media Planner/Buyer Job Summary Bloom Ads is growing, and were looking for a motivated Senior Integrated... ...About Bloom Ads Bloom Ads is a rapidly growing advertising agency that combines world-class media capabilities with cutting-edge statistics...
...Job Overview Were seeking an Investigator to join our team. This critical role focuses on conducting in-depth research on companies... ...multilingual skills are a plus but not required. Educational Background: A bachelors degree is required. Recent graduates with...