Duration: 4 Months Contract
Job Description:
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani
Email ID: ramya.s@ustechsolutionsinc.com
Internal Job ID: 25-49726
...Nutrition Assistant Copley Hospital, located in Morrisville/Stowe VT, is in search of a Nutrition Assistant to join our team! As a Nutrition Assistant at Copley Hospital, you will play a vital role in supporting our nutritionists and dietitians in delivering exceptional...
...Sr. Construction Manager (Commercial / Restaurants) COMPENSATION: $135,000-145,000, plus... .... This role provides strategic and operational oversight of all construction activities... ...remodels, and tenant improvements. The Director of Construction will work closely with...
...is not an active job listing. By submitting your interest, youll be among the first to know when internship opportunities open at Danaher. While the roles described here reflect the types of positions we typically recruit for, we want to be transparent that specific openings...
...team of engineers take pride in what they develop and constantly innovate to provide the... ...Captivation Software is looking for a entry level software engineer who shall be responsible... ...Recent software development experience using Python Familiar with automation frameworks...
...then we would like to chat with you. Full Job Description : Milestones Moments ABA is looking to hire an RBT (Registered Behavior Technician) for in-home ABA therapy services in Macon , GA . Under the supervision of a Board Certified Behavior Analyst (BCBA),...