Job Description

A growing, fast-paced family dental practice seeks a dental receptionist who can round out our dental team. This person will serve as the first face and first impression of our office. This requires a welcoming and pleasant demeanor as you help new patients join our practice and keep current clients happy and satisfied with the service offered at our office.

Responsibilities

The day to day responsibilities include but are not limited to:

• Meet and greet patients
• Answer multiple phone lines
• Appointment confirmation
• Insurance verification
• Payment collection
• Present financial options for treatment
• File insurance claims
• Submit prior approval requests to insurance
• Email new patient paperwork
• Schedule appointments
• Communicate with dental labs
• Order office supplies
• Maintain fax, scanner, copy machines

Qualifications

The ideal candidate must have excellent verbal and written communication skills. Prior experience working in a dental office is a must--medical office experience is not applicable. Must understand dental coding and dental insurance verification. Familiarity with third party financing such as Care Credit and Lending Point is a plus. We seek someone who can multi-task, problem solve, take initiative, accept feedback, and offer suggestions for helping the office function more efficiently.

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