Job Description

Business Central Support Specialist

Ready to design the future? Qorali has partnered with a leading architectural firm that specializes in innovative design and sustainable solutions. This is more than a business—it’s a team united by creativity and purpose. As an award-winning workplace, they’re seeking talented D365 Business Central professionals to help their D365 Implementation.

What makes this a great place to work? You’ll find genuine opportunities for career growth, competitive and accessible benefits, and a culture that values collaboration and forward-thinking ideas. In this role, you’ll provide technical support and maintenance for Microsoft Dynamics 365 Business Central system, ensuring smooth operations and optimal performance across the organization.

Your Core Responsibilities

• Act as the first point of contact for Microsoft Dynamics 365 Business Central support, ensuring smooth user experiences.
• Investigate and resolve issues related to Business Central and legacy Dynamics NAV systems, covering both technical and functional aspects.
• Maintain detailed documentation of fixes, workflows, and best practices to strengthen the internal knowledge base.
• Work closely with cross-functional teams to understand business needs and configure system solutions accordingly.
• Analyze recurring problems, identify root causes, and implement long-term preventive strategies.
• Manage and optimize integrations and API connections between Business Central and other platforms.
• Provide user guidance through training sessions and develop clear, user-friendly support materials.
• Continuously monitor system health and performance, addressing potential risks before they escalate.

What You’ll Bring

• 2–3 years of hands-on experience supporting ERP systems, specifically Microsoft Dynamics 365 Business Central.
• Strong diagnostic and troubleshooting skills within Dynamics environments.
• Solid understanding of core business processes in finance, operations, and supply chain.
• Exceptional analytical thinking and problem-solving capabilities.
• Ability to work independently while juggling multiple priorities in a fast-paced environment.
• Flexible and proactive mindset to adapt to changing business requirements.

What They Offer

• Competitive base salary with performance-based bonuses.
• Employee ownership opportunities.
• Industry-leading training and professional development programs.
• Leadership growth tracks for ambitious professionals.
• Comprehensive benefits package including medical, dental, vision, disability, life insurance, and 401(k) with company match.
• Paid time off and holidays.

At Qorali’s partnered firm, they’re redefining architectural excellence through creativity, technology, and collaboration. When you join their team, you become part of a community dedicated to shaping spaces that matter. Together, they’re building something extraordinary.

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