Customer Support Technician Job at Maintainer Corp of Iowa, Sheldon, IA

N040VTFMRnJDbHQyYi9IODloTlRMZzV6Mmc9PQ==
  • Maintainer Corp of Iowa
  • Sheldon, IA

Job Description

Job Description

Job Description

General Responsibility Statement:

Provides in-house administrative support to the Marketing, Sales & Service Departments. Works collaboratively with other departments throughout the organization. Performs data and clerical support when needed. Will assist in answering phones when needed. Performs other administrative tasks as directed by management.

Essential Job Responsibilities:
  1. Performs data entry into various tracking systems to ensure orders are booked, shipped, and tracked efficiently.
  2. Prints and sends pack list, invoices, and product literature to customers, dealers, and Regional Sales Managers (RSMs).
  3. Handles incoming customer service calls seeing that they are routed to the proper individual or handle in a courteous and expeditious manner. Demonstrates excellent customer service skills when working with internal and external customers.
  4. Produces sales reports as required for weekly staff meetings and sales meetings as well as various other reports as needed.
  5. Provides administrative assistance to coordinate details related to trade shows and RSM/Sales Department travel.
  6. Completes data entry and logs as required for International Fuel Tax Agreement (IFTA) compliance purposes.
  7. Enters and tracks warranty registrations for chassis and units, Unified Carrier Registration (UCR), and dealer licenses.
  8. Participates in all continuous improvement programs by offering suggestions and showing initiative in areas within direct control.
  9. Performs other duties as assigned by management.

Job Tags

Similar Jobs

Sungrow

Customer Service Specialist - Work From Home Job at Sungrow

 ...ensuring timely delivery; Keep price lists updated and accurate; Work with the supply chain management team to ensure parts orders...  ...manner; Work with the accounting adepartment to ensure accurate and timely billing to customers as orders are shipped...Hiring Immediately... 

Atlantic Management Resources, Inc

Pharmaceutical Sales Representative Job at Atlantic Management Resources, Inc

 ...Job Description Job Description Now Hiring: Specialty Pharmaceutical Sales Representative Bio-Pharmaceuticals Atlantic Management Resources is proud to partner with a dynamic, fast-growing bio-pharmaceutical start-up dedicated to transforming patient care and... 

Boston Spine & Scoliosis

Physician Assistant Job at Boston Spine & Scoliosis

 ...excellence and compassionate care. Role Description Overview We are seeking a dedicated and skilled Orthopedic Spine Physician Assistant to join our team. The ideal candidate will possess a strong clinical background and be committed to providing high-quality... 

ACG Texas

Area Director of Restaurant Operations Job at ACG Texas

 ...drive meaningful business development results? ACG Texas, a proud IHOP franchisee, is searching for a full-time Area Director of Restaurant Operations to oversee multiple locations in the state of Texas. We offer this position a salary range of $65,000 - $85,000/year... 

Dairy Queen

Cashier Job at Dairy Queen

 ...forward to meeting with interested candidates. Benefits: Flexible Schedule Raises available after 30 days Excellent...  ...Able to work days, evenings, weekends, and holidays We hire teens, minimum 16 years old Ability to overcome obstacles while maintaining...