Job Description

Provide oversight for the management, implementation, and enhancement of new or changing processes within the Care Coordination Division

* Serve as the project lead for Nursing/Social Work for enhancements and technology implementations.

* Attend Nursing Leadership, and Nursing Professional Development Council to stay abreast to changes occurring throughout the system.

* Complete monthly data reports for key performance metrics dashboard.

* Analyze departmental data to provide insights and recommendations.

* Provide clear communication when presenting complex information from dashboard.

* Provide data-driven coaching and feedback to team on topics approved by leadership in efforts to improve quality of care, throughput and patient experience.

Lead process improvement efforts related to clinical and EPIC documentation standards as requested.

* Act as project/committee lead or active participant in clinical work groups aimed at the improvement of clinical activities and standardization of EPIC documentation.

* Uses effective change management practices to ensure positive outcomes.

* Lead or participate in process improvement efforts to support goals/outcomes of special clinical workgroups.

* Education team

Directs and coordinates the review and revision of policies and procedures.

* Lead or contribute to projects/committees that establish guidelines, set procedures, outline standards, and monitor for compliance.

* Ensure the timely review and revision of clinical policies and procedures.

* Ensure system-wide consistency related to clinical policies and procedures.

* Collaborate with staff development to ensure education of the staff related to policy and procedure changes

Collaborate with the Patient Safety and Accreditation team to enhance awareness and ensure compliance with documentation.

* Assist with Failure Mode and Effects Analysis and Root Cause Analysis processes.

* Maintain knowledge of applicable standards

* Assist with compliance monitoring within Care Coordination and assist with Joint Commission preparation

Business Relationships/Patient Experience

* Establish and maintain relationships across the organization to support safe and effective patient care.

* Maintain knowledge of organizational policies and procedures

* Maintain knowledge of operational workflows

* Safety/Patient Experience rounding to be performed in all Care Coordination dept.

Serve as Support for Care Coordination Outreach Programs

* Collaborate with Care Coordination manager in Community Programs hosted by Care Coordination Services (i.e., students, etc.)

* Participate in Community Partner Expos.

* Performs other duties as assigned

Education, Credentials, Licenses:

* BSN, Graduate of accredited School of Nursing.

* Licensed to practice nursing in the state where work is being performed. Meets contact hours requirement for licensure, including all state-required courses

Specialized Knowledge:

* Demonstrated strong project management skills.

* Ability to analyze and interpret data.

* Strong communication and follow-up skills.

* Ability to direct self and others and interpret policies, procedures, and standards.

* Ability to lead meetings and training classes.

* Strong computer skills with excel and PowerPoint.

* Knowledge of change management principles.

* Communicate and work in a highly collaborative manner.

Kind and Length of Experience:

* 5 years clinical experience with Care Coordination setting

* Previous experience in leadership roles such as Manager, Nursing Supervisor, Clinical Educator or Assistant Nurse Manager

FLSA Status:

Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community and dis

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