Job Description

Summary :

Reporting to the CHRO, the Communication Manager is responsible for a crucial role in managing and directing the organization’s internal and external communications. This Communication Manager will design and implement communication strategies and manage both internal and external sites.

Essential Duties and Responsibilities:

• Develop an effective communication strategy for our company’s brand image to ensure consistent, engaging messaging and strategy
• Manage internal communications, including production and management of newsletters (written and digital), press releases, announcements, internal employee campaigns, and other internal communications
• Planning, editing and writing content for a variety of internal and external platforms, such as websites, social media and press releases
• Monitors and analyzes the effectiveness of communication strategies through KPIs and metrics
• Coordinate internal communication to ensure consistency and alignment of messaging
• Monitor media and social coverage to ensure accurate representation of the company
• Provide counsel and messaging support to company executives
• Assist, as needed, with other HR administrative functions including filing, creating reports/spreadsheets, and updating employee records
• Other duties as assigned

Supervisory Responsibilities: N/A

Education Requirements:

Bachelor’s degree or equivalent in Communication, English, Public Relations, Journalism, Business or Human Resources.

Experience Requirements:

5+ years of Communication experience

Strong portfolio of past work demonstrating successful communications campaigns and initiatives

Competencies:

• Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.
• Strong storytelling and content creation skills, with the ability to craft compelling messages that resonate with stakeholders.
• Proven experience in media relations, including building relationships with journalists, pitching stories, and securing media coverage.
• Ability to think strategically and develop creative communication strategies that align with business goals.
• Proficient in using various communication tools and platforms, including social media management tools, content management systems, and media monitoring software.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and deadlines.
• Ability to work collaboratively across departments and influence key stakeholders.
• Exceptional problem-solving skills and the ability to navigate and manage crisis situations.
• Familiarity with industry best practices and emerging trends in corporate communications.
• Strong leadership and management skills, with the ability to motivate and develop a high-performing communications team.

Certificates, Licenses, Registrations: none

Travel: Minimal

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Prolonged periods sitting at a desk and working on a computer.

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