Job Description

Role Description

This position is hybrid, requiring 3 days in the office per week.

The Operations division handles a wide range of responsibilities, including transaction settlement, risk mitigation, client relationship management, and collaboration with technology to enhance IT and e-solutions. The team continually seeks improvements while supporting the development of new businesses, structures, and markets.

Responsibilities:

• Verify and update client data attributes using authorized validation sources
• Maintain accurate and up-to-date client data in line with policy guidelines
• Input and maintain regulatory identifiers
• Perform process analysis and contribute to change initiatives
• Assist in identifying and managing process improvement projects
• Analyze data and create reports regarding process volumes, risks, and quality
• Collect and verify client documentation for the CIP process and ongoing refreshes
• Coordinate with stakeholders to resolve issues
• Liaise with Business Units to collect Anti-Money Laundering documentation and clarify requirements
• Execute tasks as per supervisor instructions

Requirements:

• Knowledge of KYC and AML Compliance policies in a U.S. banking environment
• Familiarity with the Client Onboarding Process and KYC/AML documentation for various entities
• Understanding of financial products offered across business lines
• Strong communication skills
• Ability to take responsibility and meet deadlines
• Responsiveness to questions from team members and users
• Ethical behavior in line with company standards
• Team-oriented with attention to detail
• Timely escalation of issues and risks
• Ability to handle multiple tasks under pressure
• Proficient in Excel and PowerPoint
• 2-5 years of prior relevant experience

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