Job Description

Chief Fleet Officer, Operations Manager II

Join to apply for the Chief Fleet Officer, Operations Manager II role at City of Baltimore

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, DEPARTMENT OF GENERAL SERVICES

CHIEF FLEET OFFICER - Operations Manager II

Salary Range: $105,085.00 - $139,167.50, annually

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:

Job Summary

The Fleet Management Division supports the Citys public safety, public works, and community services by maintaining, fueling, and replacing essential vehicles and equipment. The Division operates from the George L. Winfield Fleet Maintenance Facility and multiple substations citywide. In recent years, Baltimores Fleet Management has been nationally recognized ranked #6 among leading fleets by Government Fleet and the American Public Works Association, and #29 in NAFAs 100 Best Fleets.

The Chief of Fleet Management provides executive leadership, strategic direction, and operational oversight for Baltimore Citys comprehensive fleet operations, which manage more than 5,600 vehicles and pieces of equipment serving 29 City agencies and entities. The position ensures that all aspects of fleet managementmaintenance, fueling, procurement, administration, and facilitiesoperate safely, efficiently, and in alignment with the Citys goals for sustainability, fiscal stewardship, and operational excellence. The Chief oversees approximately 250 employees across eight facilities and manages an annual budget exceeding $75 million, including $11 million in annual fuel operations, requiring strong organizational leadership, strategic planning, and datadriven management.

Essential Functions

• Leads the overall strategic direction, planning, and performance management of the Fleet Management Division.
• Directs and integrates the work of three Deputy Chiefs responsible for Operations, Administration, and Support Services to ensure coordinated, highperforming, and responsive operations.
• Establishes policies, performance metrics, and operational standards that promote efficiency, safety, and superior service delivery.
• Represents the Division in coordination with City leadership, customer agencies, and external stakeholders, ensuring alignment with citywide goals.
• Oversees emergency response readiness for all fleet operations and serves on 24hour call to support critical service needs.
• Oversees daily operations related to maintenance, repair, fueling, and facilities management across multiple fleet sites.
• Ensures compliance with federal, state, and local regulations, including environmental, safety, and labor standards.
• Manages the Citys fuel operationsprocurement, storage, and dispensation of approximately three million gallons annually, totaling about $11 million per year, across aboveground and underground tank systems.
• Ensures fuel quality, safety, and system integrity in coordination with environmental and risk management teams.
• Promotes innovation in maintenance practices, zeroemission vehicle technology, and digital fleet management systems while maintaining fleet readiness to support agency service delivery.
• Directs the development and oversight of the Divisions $75 million annual budget, including $11 million for fuel operations and $35 million in vehicle leasing and procurement.
• Aligns financial planning with strategic priorities and operational needs, ensuring robust financial controls and performance reporting.
• Oversees the Citys Master Lease program to optimize fleet utilization and lifecycle replacement.
• Manages all contracts, servicelevel agreements (SLAs), and vendor relationships to ensure fiscal responsibility and operational efficiency.
• Collaborates with City leadership to identify and secure grants and partnerships that support innovation and sustainability initiatives.
• Leads the Citys transition to a sustainable, zeroemission fleet through development and execution of the Electric Vehicle (EV) implementation plan and related infrastructure.
• Oversees the FleetStat program to ensure data transparency, accountability, and informed decisionmaking.
• Promotes continuous improvement through adoption of emerging technologies, process optimization, and workforce development.
• Analyzes operational metrics to identify opportunities to enhance vehicle uptime, reduce costs, improve customer satisfaction, and advance the Citys environmental goals.
• Provides executive oversight of approximately 250 employees through three Deputy Chiefs and their management teams.
• Fosters a culture of accountability, innovation, and service excellence.
• Ensures workforce development programs align with operational and technological needs, including oversight of the Fleet Academy and technical skill advancement programs.
• Promotes diversity, equity, inclusion, and workplace safety across all fleet operations to maintain a professional and motivated workforce.

Minimum Qualifications

Education

• Required: Bachelors degree in Business Administration, Public Administration, Management, or related field from an accredited college or university, along with ten years of progressively increasing responsibilities, including four years of supervisory experience.
• Preferred: Bachelors degree (minimum) or Masters degree (preferred) in Business Management, Logistics, Public Administration, or a related field from an accredited college or university.

Experience

• Minimum of eight (8) years of senior management experience in fleet management or comparable largescale operations, including at least four (4) years managing diverse functions through subordinate supervisors.
• Progressive experience managing multiple asset types and operational programs within a complex organization. Proven track record of leadership within a federal, state, or local government, or a public university system preferred. Experience managing multimilliondollar budgets, contract negotiations, and large technical workforces.
• Have an equivalent combination of education and experience. Nonsupervisory experience or education may not be substituted for the required supervisory experience.

Knowledge, Skills, and Abilities

• The ideal candidate will be a strategic and handson leader with deep operational and policydriven experience in fleet management.
• Demonstrate strong leadership and communication skills, fostering a culture of employee engagement, accountability, recognition, and excellence.
• Must possess the ability to build strong relationships across all levels of the organizationfrom frontline employees to executive leadership and elected officialsdemonstrating professionalism, empathy, and genuine interpersonal skill.
• Resourceful, analytical, and calm under pressure, able to troubleshoot complex issues and make sound decisions in dynamic, highdemand environments. Experience in project and asset management, effectively balancing short-, mid and longterm priorities to deliver results.
• Strong negotiation skills, aptitude for influencing stakeholders, and commitment to continuous improvement and innovation.
• Thorough knowledge of fleet management principles, public sector operations, and applicable regulations, and understanding of the Citys goals around sustainability and modernization.
• Solid background in Electric Vehicle (EV) technology and charging infrastructure, and experience transitioning to an electric fleet, highly desirable.
• Candidates who began their careers as technicians or in technical fleet roles are encouraged to apply, as this practical experience provides valuable perspective and operational insight.

Licenses, Registrations, and Certificates

• Valid Maryland Class C Noncommercial drivers license or equivalent drivers license and eligibility to obtain a Baltimore City drivers permit.
• Note: Provisional drivers licenses are not acceptable.
• Must upload a copy of your valid drivers license with the application at the time of applying.

Financial Disclosure and Residency Requirement

This position is required to complete an Affidavit for Political Appointees and Public Officials as part of the Citys Residency Requirement. You will also be required to complete a Financial Disclosure pursuant to Sections 77, 78, and 79 of the City Ethics Law.

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

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