Ensures the timely access and completion of paper-based documentation by scanning, indexing, chart review, and quality assurance. Prepares and scans all paper-based medical records using imaging software, ensuring accuracy and quality according to departmental procedures. Indexes documents under correct type and level within the electronic database. Reviews scanned and indexed documents to verify accuracy, completeness, and legibility. Unpacks and sorts incoming mail delivered to the Health Information Management department. Answers incoming calls and assists with providing customer service. Assists with workflow and process improvement, participating in relevant activities and reporting issues as needed. Maintains confidentiality of all medical records and patient information. Education Requirement: High School Diploma or equivalent, required. Certifications: RHIT/RHIA certification, preferred. Skills: Basic computer proficiency and ability to learn new software programs. Analytical and organizational skills. Critical thinking and problem-solving skills. Optimal/sustained attention to detail. Effective communication and interpersonal skills. Experience: One year of experience in hospital setting or medical record department, required. Physical Requirements: Occasionally bending, twisting, climbing stairs/ladder, color vision, decision making, depth perception, flexing/extending of neck, problem solving, pushing/pulling 0-25 lbs and 26-40 lbs, reaching above shoulder, squatting/kneeling, standing. Frequently interpreting data, lifting/carrying 0-10 lbs and 11-20 lbs, sitting, walking. Continuously computer skills, hand use (grasping, gripping, turning), peripheral vision, repetitive hand/arm use, seeing far/near.
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