Job Description
Join Our High-Energy Marketing Team as a Call Center Closer! Are you ready to bring your passion for sales, communication skills, and positive energy to a dynamic team? As a
Call Center Closer at SMD, you'll play a pivotal role in driving our business forward by closing deals and helping customers unlock unforgettable vacation experiences. If you're motivated to exceed goals, thrive in a fast-paced environment, and are a natural at building relationships, we want YOU to be part of our team!
What You'll Do: - Close deals & drive revenue by engaging with potential customers and guiding them through the final decision-making process.
- Operate with confidence over the phone, using company-approved scripts to address questions, overcome objections, and ultimately close the deal.
- Maintain a positive, energetic vibe on every call-your enthusiasm is key to success!
- Work alongside an amazing sales team to hit and exceed sales quotas while keeping the customer experience top of mind.
- Master our product offerings to communicate their value clearly and effectively.
- Manage inbound and outbound leads efficiently, ensuring no opportunity slips through the cracks.
- Work hard, have fun, and hit your goals! Your contribution will directly impact our success and yours!
What We Need: - Self-motivated individuals with a burning desire to exceed sales targets and make a difference.
- Superb communication skills -you'll need to be confident, articulate, and friendly over the phone.
- Natural closers who can confidently handle inbound and outbound sales opportunities.
- Excellent negotiation skills -able to navigate conversations to close deals successfully.
- A customer-first mindset -always striving to exceed customer expectations and deliver a top-tier experience.
- Attention to detail -ensuring accuracy in CRM records and maintaining high-quality service.
- Team player -collaborate seamlessly with the sales and leadership team to achieve collective goals.
Essential Skills & Experience: - Required:
- Stellar verbal communication and phone etiquette
- Proven negotiation and persuasion skills
- Strong problem-solving abilities and active listening skills
- Comfortable working with office technology (computers, phones, etc.)
- A passion for delivering excellent customer service
- High School diploma or equivalent (Associate degree preferred)
- Preferred:
- Previous experience in call centers, sales, or customer-facing roles
- A track record of exceeding sales targets and KPIs
Perks: - Dynamic, fast-paced work environment with a team that celebrates success together.
- Growth opportunities to advance within the company as you achieve your sales goals.
- Fun, motivating team culture where you'll be inspired to stay positive and motivated throughout your shift.
SMD is an equal-opportunity employer. SMD recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions.
Job Tags
Work at office, Shift work,