Job Description

JOB TITLE: BUSINESS INTELLIGENCE ANALYST AND ADMINISTRATOR

DEPARTMENT: INFORMATION TECHNOLOGY

Must reside in the Metro Atlanta area.

SUMMARY:

• The primary duty of the Business Intelligence Analyst is to transform data into insight that can help to improve the value of the business.
• Responsible for managing data retrieval and analysis within an organization.
• The duties include organizing data points, communicating between upper management and the IT department and analyzing data to determine a corporation’s needs.
• The job scope of this position is to use data visualization and mining software programs to make inferences about customer satisfaction, employee productivity, employee retention, workplace culture and sales quotas.

DUTIES AND RESPONSIBILITIES:

• Developing and managing business intelligence solutions for the organization using SAP Analytics, SAP Data Sphere and/or Tableau.
• Provide proper guidance to users what business tools should be used, either MS Excel, SAP Analytics, SAP Data Sphere, SQL database or Tableau.
• Manage the entire process of creating analytical reports including, but not limited to, leading the business users in gathering, developing and creating business requirements document.
• When outside consultants are used, manage the consultants in executing the service contract for developing analytical reports and properly maintaining the reports programs as the case may be.
• Coordinate and manage user license count with business users and negotiate the contract for renewal of user license contract with respective service providers.
• Providing reports through office applications to improve business processes
• Collaborating with team members for the purpose of collecting data and executing the company’s mission
• Analyzing business requirements and processes and recommending them to the management and executives for implementation
• Creating and maintaining documentation that includes the design, requirements and user manuals for the organization
• Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability

SUPERVISORY RESPONSIBILITIES:

• This job does not have supervisory responsibilities.

QUALIFICATIONS :

• This position requires a bachelor’s degree in business, economics, information science or a related field.
• This position requires having 3 years of experience in business intelligence and at least 2 years of experience in an analytics role.
• At least 2 years of experience in developing dashboard using SAP Analytics Cloud, SAP Data Sphere and Tableau.
• Proficient in SAP Analytics Cloud, SAP Data Sphere and Tableau
• A Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is preferred.
• Excellent interpersonal, communication, listening and presentation skills
• The ability to work both as a team and independently
• Excellent problem solving and analytical skills
• Technological and computer knowledge
• Proper knowledge on business policies and regulations
• An understanding of budgeting procedures, methods, evaluation criteria and resource planning
• Strong management and leadership skills

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Must reside in the Metro Atlanta area.

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