Job Description

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Available to perform many different tasks within the store during each shift.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to obtain a required Non-Gaming License.

• Customer service experience in a retail or restaurant environment
• Must present a neat and professional appearance.
• Ability to learn quickly.
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team.
• Ability to build relationships.

• Ability to stand for long periods of time.
• Frequent walking.
• Fast paced, high volume environment involving constant interaction with staff and public.
• Must be able to tolerate secondary tobacco smoke.

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