Job Description

Job Overview:

We are seeking an organized and detail-oriented Audiology Coordinator to join our team at Align ENT & Allergy. As an Audiology Coordinator, you will play a vital role in ensuring the smooth operation of our audiology department. You will be responsible for coordinating patient schedules, managing administrative tasks, and providing support to our Audiologists. This is a great opportunity for someone who enjoys working in a fast-paced healthcare environment and is passionate about improving the lives of individuals with hearing challenges.

Responsibilities:

• Scheduling: Coordinate patient appointments and ensure efficient scheduling of audiology services.
• Patient Intake: Gather necessary information from patients, including medical history and insurance details, to facilitate the appointment process.
• Insurance Verification: Verify patient insurance coverage and obtain necessary authorizations for audiology services.
• Administrative Support: Assist with administrative tasks, such as maintaining patient records, answering phone calls, and managing department correspondence.
• Equipment and Supplies: Manage inventory of audiology equipment and supplies, including ordering, stocking, and maintenance.
• Financial Transactions: Process billing and payment transactions for audiology services, ensuring accuracy and adherence to billing policies.
• Collaboration: Work closely with Audiologists and other healthcare professionals to ensure seamless coordination of patient care.
• Quality Assurance: Maintain compliance with regulatory guidelines and quality assurance standards in the audiology department.
• Patient Education: Provide educational materials and support to patients regarding audiology services, procedures, and treatment options.

Requirements

• High School diploma or equivalent required; Associate's degree or higher preferred.
• Previous experience in a healthcare setting, preferably in audiology or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using electronic medical records and scheduling systems.
• Attention to detail and ability to maintain confidentiality.
• Ability to work effectively in a team environment.
• Compassion and empathy for individuals with hearing challenges.
• Some travel may be required between locations.

Benefits

Robust benefits package including health, dental, vision, 401k, and PTO.

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